Eureka Forbes India Customer Care Phone Number

Phone Number of Eureka Forbes India is 91-22-39883333/ 25256980/81/82/83/ 91-7498201333 .
Eureka Forbes is a leading consumer durable brand marketed by Eureka Forbes Limited. It is an Indian based water purification systems manufacturer company. The company was instituted in the year of 1982 by a joint venture between two reputed companies namely Electrolux of Sweden and Forbes & Company Limited. In the beginning, Eureka Forbes was began as a small industry who produced only domestic water purifiers. The company is located with corporate management office in Mumbai, Maharashtra, India.

Different Branches of Eureka Forbes India


Eureka Forbes India render their services through different branches and the details can be retrieved by visiting the information given below:

Eureka Forbes India Jorhat, Assam branch contact detail


Address:
CHOLA DHARA ROAD,
LEFT HAND SIDE,
2ND BYLANE JORHAT
Contact Numbers:
For Sales Enquiries: 07498201333
For Service Queries: (STD code of your state's capital) + 3988 3333
For Any other Queries: 0376/2309351 / 0376/2301220

Eureka Forbes India Faridabad, branch contact detail


Address:
D-142,LST FLOOR AZRUNDA ROAD,
SECTOR 15 A HUDA MARKET,
PART 2 FARIDABAD- 121002
Phone Numbers:
For Sales Enquiries: 07498201333
For Service Queries: (STD code of your state's capital) + 3988 3333
For Any other Queries: 0129-4084268 / 9958984268

Eureka Forbes India Indore, Madhya Pradesh branch contact detail


Address:
Address:
402-408, 4TH FLOOR,
SAPPHIRE HEIGHTS, NO. 2, SCHEME NO. 54,
A.B. ROAD INDORE
Phone Numbers:
For Sales Enquiries: 07498201333
For Service Queries: (STD code of your state's capital) + 3988 3333
For Any other Queries: 0731-3220096 / 9926094707

Eureka Forbes India Agartala, Tripura branch contact detail


Address:
EUREKA FORBES LIMITED
MANTRIBARI ROAD OLD RMS
CHOWMUHANI NEAR ROSEVALLY
OFFICE AGARTALA
Phone Numbers:
For Sales Enquiries: 07498201333
For Service Queries: (STD code of your state's capital) + 3988 3333

Eureka Forbes manufactures a range of multi-products ranging from water purifiers, vacuum cleaners, air purifiers and fire extinguishers to security products, solar lighting and lifestyle automation solutions. It is also a multi-channel organization spanning across the country through various offices, dealers and distribution centers. The company sells its products directly in the country. Eureka Forbes provides its wide range of products to both institutional and household needs. With a long lasting products durability and its vast network of customer relation centers, it has become the No.1 choice among the Indian households. The customer care number of Eureka Forbes India can be contacted from Gwalior, Mangalore, Delhi, Madhya Pradesh, Himachal Pradesh, Kanpur, Chandigarh, Jaipur, Shillong, Pondicherry, Vellore, Goa, Trichy, Lucknow, Ernakulam, Bihar, North Delhi, Orissa, Patiala, Jammu, Faridabad, Nagpur, Indore, Sangli, Uttarakhand, West Bengal, Ahmedabad, Vijayawada, Vadodara, Jalandhar, Chhattisgarh, Rajasthan, Andhra Pradesh, Pune, Coimbatore, Cochin, Agra, Tamil Nadu, Karnataka, Ghaziabad, Noida, South Delhi, Ludhiana, Gujarat, Erode, Jamshedpur, Bhubaneswar, Thane, Baroda, Dehradun, Chennai, Varanasi, West Delhi, Goregaon, Nasik, Salem, Uttar Pradesh, Trivandrum, Aurangabad, Jharkhand, Gurgaon, Mysore, Punjab, Maharashtra, Amritsar, Assam, Kolkata, Bhopal, Surat, Kerala, Visakhapatnam, Raipur, Udaipur, New Delhi, Mumbai, Navi Mumbai, Hyderabad, Gorakhpur, Allahabad, Madurai, Rajkot, Ranchi, Bangalore, Meerut, Patna, East Delhi India, etc.

Customer Care Department support through Eureka Forbes India


Eureka Forbes India customer care department, is always ready for providing help to their clients and allows them a platform where they can submit their queries and can also share their views. The link that will directly take the user to that page is given below:
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Eureka Forbes India Address


The address of Eureka Forbes India is Ali Mansion, Near Badwaik Hospital, Opposite Bhandup Police Station, LBS Marg, Bhandup West, Mumbai, Maharashtra, India.

Eureka Forbes India Email Address


The email address of Eureka Forbes India is .

Eureka Forbes India Website


The Website of Eureka Forbes India is eurekaforbes.com.

Eureka Forbes India Customer Support Service Phone Number


The customer support phone number of Eureka Forbes India is 91-22-39883333/ 25256980/81/82/83/ 91-7498201333 (Click phone number to call).


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The postal and official address, email address and phone number (helpline) of Eureka Forbes India Service Center and Eureka Forbes India customer care number is given below. The helpline of Eureka Forbes India customer care number may or may not be toll free.

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Eureka Forbes India Phone Number Customer Service

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Eureka Forbes India Source of Knowledge


eurekaforbes.com/locate-customer-care-center?dtid=1
eurekaforbes.com/product/water-purifiers
eurekaforbes.com/product/vacuum-cleaners
eurekaforbes.com/product/service-request
eurekaforbes.com

Your Complaint, Suggestion, Complication, Review To Eureka Forbes India

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Eureka Forbes India Customer Care Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Ajay Kumar CallsJun 26, 2016

Mr. Ajay Kumar On Phone To Eureka Forbes India Service
Hi, I am Ajay. My dad (subhash chand) purchased Draqua guard Manga uv. After nine months machine suddenly stoped working. We called customer care at shaket meerut so many times, but there is no response. Eureka Forbes service is pathetic. I advice all my frnds and family members not to buy this product. They just received call and say technician will come today, but there today never comes. We are very disappointed from your service. Please do somthing otherwise your product will lose market soon. One of frnd have same problem with this machine. Now can you please suggest me what can I do know. Shoukd I through your product. Ajay
B62 indarprasth estate
Meerut. 8084364945.

Reply
Customer care male
Mr. Vishal Swadiya CallsJun 23, 2016

Mr. Vishal Swadiya On Phone To Eureka Forbes India Service
We have purchase new device at local eureka office(Surat) as billing on March end
and we are facing problem in power on so kindly requested you to call log and contact to me on 09998823977.

Reply
Customer care male
Mr. Girish K CallsMar 02, 2016

Mr. Girish K On Phone To Eureka Forbes India Service
Eureka Forbes Dr. Aquaguard Magna HD RO+ water purifer purchased on 21st Dec 2015 from CCS - Naveen (mob number 7411444023). Installation not done within expected time. Owing to lack of pathetic service, requested to cancel the order and refund of full amount paid before the product was delivered and installed. Till date have logged several complaints, with continuous follow ups, escalations at all levels have been futile. No refund happened till date. Order cum receipt number 711080504, invoice number 080504, complaints logged till date 94134793, 94206986, 94216358, 94236183, 94236862, 94236942 against customer code. 6000033946. Please help action next steps.

Reply
Eureka Forbes India Customer Service Care Phone Number 249756
Mr. Kjch Shivanand CallsDec 31, 2015

Mr. Kjch Shivanand On Phone To Eureka Forbes India Service
I am Kjch Shivanand had purchase wet/dry vaccum cleaner on EMI basis. I ve cleared my all my EMI with in the due date, but till now I didn't received the invoice. Now my vaccum cleaner is not functioning. I ve contact customer care several times, but didn't got any response. Now I feel it is one of the worst support i ve experienced from your end. Here are my residential details :
Address : flat number is203,
Sri VENKATESWARA residency,
Sri ramNagar colony block -B,
Street number ten, near botanical garden,
Kothaguda, kondapur,
Hyderabad - 500085
Contact: 7032124415.

Eureka Forbes India Phone Number Customer Care Service
Reply
Customer care female
Ms. Shelly CallsDec 28, 2015

Ms. Shelly On Phone To Eureka Forbes India Service
I purchased an air purifier from eureka forbes website worth 22K with 30 days return policy. After the purchase I felt that the product is not working fine. I called up customer care with my queries and no one in the customer care was willing to address my queries. I was asked to look for the answers on you tube. Disappointed I decided to return the product. Its been many days I have been constantly calling the customer care and writing emails. The answer I get is your concern has been escalated to the concerned department. Please let me know if the "concerned" department is situated on Mars. The return policy of other online sites is so simple and I never had to follow up so many times. I am still waiting for a resolution. Really a very bitter experience. Incase, anyone plans to look into this then order number Is 998011196. And return request ID is 00948. Really very disappointed with the services of this company.

Reply
Eureka Forbes India Customer Service Care Phone Number 245620
Mr. Banmeet Singh Jolly CallsNov 23, 2015

Mr. Banmeet Singh Jolly On Phone To Eureka Forbes India Service
I returned Euroclean wet and dry vaccum cleaner at 13/10/2015 due to your pathetic service, but after receiving vaccum cleaner by Mr Rishikesh and Mr Manoj Kumar Prasad my 999rs check cleared on 14/10/2015. After this i informed to Mr. Rishikesh and Mr. Manoj to not clear my cheque of 1419rs. But when i went to bank then bank officer told me that my check is in process. Then i withdrawal my money from my account after that my cheque was bounced so bank charged me 114rs for this. I discussed all issue with Mr Sunil Kumar, but they never helped me. I called many times to Mr. Manoj and Mr. Rishikesh, but they never receive my call. So, sir please refund my money and provide me solution. I never expected such type of responce from your side. I also attached the receiving bill receipt and other document with this application. Regards, Banmeet singh09811153644.

Reply
Eureka Forbes India Customer Service Care Phone Number 234674
Ms. Debashree Paul CallsAug 08, 2015

Ms. Debashree Paul On Phone To Eureka Forbes India Service
Myself Debashree Paul is using the Reviva model of Eureka Forbes having customer Id 1007252573, from last 5-6 years. AMC done for service from Eureka Forbes already exists and will end upto March'2016. Recently I have shifted from Ahmedabad to Agartala due to official transfer. Since then I am trying to contact for service, but in vain.complaints have been lodged a number of times and different complain numbers have been provided to us say 92375566, 92172987 etc. But none of their persons attended the complaint. Finally the reinstallation of the RO has to be done privately. There is an issue regarding the TDS of water which got low up to 06/07 on using the said model here in Agartala. After repeated complains no one came up with a real solutions. Each time we have been introduced with a new model and are being forced to buy that. We are very much dissatisfied with such attempts and has been forced to complain in customer forum.

Reply
Eureka Forbes India Customer Service Care Phone Number 228329
Mr. N.balasubramanian CallsMay 17, 2015

Mr. N.balasubramanian On Phone To Eureka Forbes India Service
I purchased Eureka Forbes Magna Water purifier in Dec 2014 and their sales person Mr Vijayakumar informed that if we also purchase Vacuum Cleaner then there is a LIFE TIME FREE SERVICE for BOTH. The person who came for FIRST TIME DEMO of vacuum cleaner demanded and took Rs. 150/-. I kept on calling Vijayakumar to give the written communication of the LIFETIME FREE SERVICE, but he started becoming evasive. Right from the starting water purifier was giving problems and every time someone came and rectified in a very hotch potch manner. Then few days back again it became faulty and again another person came and repaired. When enquired about lifetime warranty all of them CATEGORICALLY DENIED any LIFETIME FREE SERVICE. Today when I caught up with Vijayakumar he said the scheme is over and that I had purchased after the scheme So the person Mr Vijayakumar has clearly CHEATED ME.

Reply
Eureka Forbes India Customer Service Care Phone Number 226658
Mr. Arpit Trivedi CallsApr 26, 2015

Mr. Arpit Trivedi On Phone To Eureka Forbes India Service
My R. O. Water purifier is not been serviced by any agent of the Aquaguard. In recent days, it is giving some battery taste water and it is also under warranty period. So please kindly do some action.

Reply
Eureka Forbes India Customer Service Care Phone Number 222502
Mr. Karan Agarwal CallsMar 20, 2015

Mr. Karan Agarwal On Phone To Eureka Forbes India Service
This is to inform you that I Karan Agarwal is not satisfied with your service as the service executive do not speaks to us and we talked him about our complaint of unusual taste of the water from aquaguard. The taste was not good so we talked to irfan the service executive of aquaguard of kamla Nagar, agra he came and just clean up the filter and for not more than one hr the taste of water becomes bad. Today we talked to him and now he is not talking to us, he jst say to complain it on the complain number But every time the number Is not been responded. We jst want you take an action against that him. And if there is a time for him to collect money he always comes in a single call from our side. The name of service executive is irfan. Every year we pay and sign a contract, but then also he never comes for regular checkup, every time we have to complain for it. Yours sincerely.

Reply
Customer care male
Mr. Rishabh CallsNov 09, 2014

Mr. Rishabh On Phone To Eureka Forbes India Service
No action has been taken after been calling to person, who has installed it. As today is 4th day after been informing the person regarding Aquaguard enhance model as it's button is not working.

Reply
Customer care female
Ms. S. Devi CallsOct 31, 2014

Ms. S. Devi On Phone To Eureka Forbes India Service
I have a Eureka Forbes Aqua Sure AquaFlo DX UV water filter. I bought it about 15 months ago. Now I want to change the Cartridge inside for. which I am ready to pay. Please tell me if you have any Customer service agents in Ooty, TamilNadu.

Reply
Customer care male
Mr. Jamal Noorani CallsOct 04, 2014

Mr. Jamal Noorani On Phone To Eureka Forbes India Service
I am your customer in surat gujarat and want your service, but unable to trace your franchise for service of my aquaguard water filter. My mobile number is 09033186358.

Reply
Customer care male
Mr. Col Akpanda CallsSep 15, 2014

Mr. Col Akpanda On Phone To Eureka Forbes India Service
I have aqua guard clasic and given for amc for three years for rs3500/from 14aug 2013 to 12aug 2016 to biren Kumar das, business partner,eureka forbes bhubaneswar,odisha.
The authorized representative has not visited even once after the contract was concluded.
Recently the machine developed some problem. I did complain more than seven times after that only the representative visited the place.
Request to clarify following
(a)minimum visit expected after concluding amc.
(b) what all service your company do offer for amc.
(c)what all services i have to pay
Kindly clarify on above issue.

Reply
Customer care male
Mr. G. K. Chavarkar CallsJul 14, 2014

G. K. Chavarkar On Phone To Eureka Forbes India Service
I am having aqua Royal machine and the same is under the service contract.During the servicing of the machine, your technician damaged the machine and the same is out of order since June 27, 2014. There is no positive response from your service agent. I am incurring unnecessary expenditure on buying the drinking water from the market. please look into the matter.

Reply
Customer care male
Mr. Rajesh CallsJun 14, 2014

Mr. Rajesh On Phone To Eureka Forbes India Service
Dear team, I am rajesh from Hyderabad. On Saturday i booked a service request on your web site bearing number 18e1c69430, but there is no response hence again on Monday. I have booked from service request through your customer care bearing number 76734034, but till now there is no response from your service team. Request you to look in to the issue and help me out to get my aqua guard serviced.

Reply
Customer care male
Mr. Yatendra Upadhyay CallsJun 01, 2014

Mr. Yatendra Upadhyay On Phone To Eureka Forbes India Service
I had purchased aquaquard ro from firozabad dealer and have complaint several times for the service, but no one has visited so far. Please look into the same on priority otherwise i have to take a legal action for further proceeding.
Thank you.
Yatendra upadhyay
Mob. 09528220052.

Reply
Customer care male
Mr. Trailokya Nath Naik CallsNov 12, 2013

Mr. Trailokya Nath Naik On Phone To Eureka Forbes India Service
I have a Acquaguard Gold Nova and service contract is till 08.09.2013,however nobody is turning up for change of candles or rectifying the defects for last four weeks in-spite of my repeated request.

Nayapalli, Bhubaneswar, Odisha.

Reply
Customer care male
Mr. Rengarajan CallsNov 08, 2013

Mr. Rengarajan On Phone To Eureka Forbes India Service
I am using WP RO + UV since a year and half. I have AMC having customer code no.1009415452. AMC is in place starting from 01/05/2013 to 30/04/2015.

I have made several request since last 15days, with grat difficulty got a person to attend to my problem of "No filling takes place in the container" on 03/11/2013.

He had agreed to put an online external filter and also as a part of AMC to replace the candles. Till date no soul has turned up.

I have young children and am buying Bisleri water for the past one week and without yielding to commitment. I have not placed this time complaint as the online support process is highly arrogant in responding.
When we make a request for asking ph/mb number no proper response we get.

I want this to be attended on priority, as it is putting mental agony to me and my family also my younger children have fallen sick.

Failing to attend to this request with in next few hours will put me in to next level to higher management. Mb:9791017579.

Reply
Customer care male
Mr. Rattan Lal CallsOct 11, 2013

Mr. Rattan Lal On Phone To Eureka Forbes India Service
I want service of water filter. So i have not number of service center.
Am trying number 0 the number is not available.
This request to you please replace water filter candle.

Thanks
Rattan lal, Amritsar Punjab

Contact number 94172-73610, 94650-83849

Reply
Customer care male
Mr. dr m bansal CallsOct 11, 2013

Mr. dr m bansal On Phone To Eureka Forbes India Service
my water purifier is installed at my clinic/hospital this is leaking for last seven days and repeated persuance at local office this is still not being solved
kindly do me a favour
my machine is still under three years of AMC
address for site of machine installed is as under
Srijan polyclinic Muthiganj
Allahabad 211003
uttar pradesh

Reply
Customer care male
Mr. Zarir B Mehta CallsOct 01, 2013

Mr. Zarir B Mehta On Phone To Eureka Forbes India Service
Dear Representative

This refers to my complaint and my e mail dated 29th September 2013 sent to

I have liaised with Mr Manohar of Service dept, Ms Anu Kotian (Customer Service Head) and Mr.Suresh Khilari (Sales Head) over the last one week, from 23 September when my UV Enhance Water filter stopped working within 7-8 days of installation.

The problem has been identified. As confirmed by Mr Khilari when I spoke to him from the Company technician (Mr Milind Kambli) cell phone (when the said technician had visited on 30th September to re-assess the problem), Mr Khilari has PROMISED to send across a brand new piece/unit within three days to substitute this defective piece/Unit.

My e mail dated 29th September details the entire issue; please peruse the same.

I now await the delivery of the new Unit withn three days from 30th September as promised. Please ensure to make the courier intimate in advance. Plumbing to be done.
Zarir B Mehta
98202 21776

Reply
Customer care female
Ms. PRIYANKA SRIVASTAVA CallsSep 23, 2013

Ms. PRIYANKA SRIVASTAVA On Phone To Eureka Forbes India Service
model buster purchased on July 2012 in the name of Mrs Priyanka Srivastava house No.131, OLd Ag Colony, Kadru, Ranchi, and gone under AMC on July 2013 for two Years, but regret to say that no service is given by your Local Service Provider, HOWEVER I HAVE BOKKED THE COMPLAIN SO MANY TIME ON VARIOUS DATE THROUGH OUR REGISTER MOBILE number 9431583255: THE COMLAIN number ARE AS UNDER
Complain NO 73054617 dt 11-09-2013,
73073491 dt 13-09-2013,
73103827 dt 16-09-2013,
73177914 dt 21-09-2013,

PL DO THE NEED FUL SO THAT I COULD NOT FEEL MY SELF AS PANALISED LADY TO BUY SUCH A GOOD PRODUCT .

Reply
Customer care male
Mr. Soumya Ray CallsSep 16, 2013

Mr. Soumya Ray On Phone To Eureka Forbes India Service
After sale service is worst. I bought a water purifier from an agent of eurekaforbes company. I forgot his name, but his phone number is 08013843917. I bought some accesories from him with the purifier, but after some problem, when I got contact with him, he told me that he will come to my house and will solve my problem. After calling again and again, he did not came. Now,he does not receive my calls. So, if these are your marketing dept, then we, the customers will avoid your company next time for buying another products. you can call me at my number -8981466351. Thank you.

Reply
Customer care male
Mr. P S Neelambaran CallsSep 13, 2013

Mr. P S Neelambaran On Phone To Eureka Forbes India Service
I have purchased aquaguard classic ten monthsack and as per purchase agreement two free services to be provided by the company in one year friom date of purchase. I have contacted local office number of times for the freeservice, but nobody is there to take care of the complaint Following are the Req Nos
0072635610 Dtd. 12/8/2013
0072920445 Dtd. 31/8/2013
0072999474 Dtd. 6/9/2013
Request your earliest action otherwise i will be forced to go for legal proceedings

Reply
Customer care female
Ms. Sanyogita Chavan CallsSep 05, 2013

Ms. Sanyogita Chavan On Phone To Eureka Forbes India Service
I have purchased you vaccum cleaner with a committment of free lifetime service and a bag from your sales person, but have not received any of it after continuous follow up of 20-25 days. They have not bothered to pick up my call nor call back once the full payment was done. Want you to consider this urgently as it is very disgusting to feel cheated.

Reply
Customer care female
Ms. abhinita CallsAug 29, 2013

Ms. abhinita On Phone To Eureka Forbes India Service
Hello Team,

I have called many times and talked with customer care executive for installation of aqua guard at my place in Hyderabad, but must say their services are pathetic.No one came to my place till now.
My request number is 88786704

Thanks, but no thanks!
Abhinita

Reply
Customer care male
Mr. Gurubhakt Haldar CallsAug 26, 2013

Mr. Gurubhakt Haldar On Phone To Eureka Forbes India Service
My R.O. is under AMC in this company my address is House number 5, Jalaram Colony, Amul dairy Road Anand (Guj.) System Problem is Out let PVC Tube water continuously flow.I was service Complain in Anand(Guj.)
service Centre on 24.08.2013, but today they are not attend my complain. so, please inform to related person and attend my R.O. problem and Rectify this problem.
Thanks

Reply
Customer care male
Mr. dr anil sherke CallsAug 24, 2013

Mr. dr anil sherke On Phone To Eureka Forbes India Service
I am having eureka forbes RO system since 2005. I did annual AMC from Sri Bhardwaj Agencies, NALGONDA 508001 A.P.on 24/11/2012.
I am calling to this service station frequently for machine problem . They will say today technician will come, sometimes tomorrow come. I think they are not bother of customer.
The exucatives number is 09912379660 Mr Venkat Rudra. please call him to sort out my nachine problem.
..............dr anil r sherke, Narketpally
09908909625

Reply
Customer care male
Mr. Govind K Singh CallsAug 13, 2013

Mr. Govind K Singh On Phone To Eureka Forbes India Service
I made a complaint regarding my ro system on 8-08-13.it is not working and when it works it starts overflowing.we are without water since then.i again gave a call yesreday.i received phone calls from your service centre twice that somebody would be attending the complaint, but no one came.today it is already 10.30, but no one is attending the phone call.something is definitely wrong somewhere.we are really pained. My name is govind Kumar singh.my phone number.9415214089.i am from allahabad.
Waiting for your response

Reply
Customer care male
Mr. SNP SHAHI CallsAug 12, 2013

Mr. SNP SHAHI On Phone To Eureka Forbes India Service
1. I am SNP SHAHI. I have bought one acqua guard water purifier RO type from ARCHANA ENTERPRISES, BALAGHAT MADHYA PRADESH . The purifier is under AMC for which I have paid to the same gency. rupees 3800.00. The AMC is valid till 09 September 2013. Receipt No from them is 10477 dated ten September 2012.

2. I have moved to Delhi and staying in A-204, PLOT-8B, NAYANTARA APARTMENTS, DWARKA SECT-7 NEW Delhi. Your representative named Mr SANOJ was sent by your customer care for servicing the instrument. However, on seeing the receipt of AMC he refused to accept the same. He left. Kindly help

Reply
Customer care male
Mr. Radhakrishnan N CallsAug 09, 2013

Mr. Radhakrishnan N On Phone To Eureka Forbes India Service
1. your sales staff has given us a wrong product.
2. for the past one week I am calling your official to fix up the problem. They have been promising me the time, but none has turned up.

Radhakrishnan N
9844537136

Reply
Customer care male
Mr. SS Malik CallsAug 01, 2013

Mr. SS Malik On Phone To Eureka Forbes India Service
Dear Eureka Forbes,
The customer care executive Mr Deepak in Nasik region is playing foul. The unit is lying unserviceable since last two weeks. I have following complaints about him.He had sent a rep two weeks back who during servicing short circuited the main-board of my Water Purifier Acquaguard iNova and told that he would come next days. Thereafter for six days noboday came up. After raising the service Request number is 765FF11870 another rep came who brought an old main board and tried to replace, but no joy. We care calling his phone number, but no avail. I have a AMC with Eureka Forbes.

Reply
Customer care male
Mr. Haresh oswal CallsJul 31, 2013

Mr. Haresh oswal On Phone To Eureka Forbes India Service
I had a contarct of water purifier ....Last three months there is no response from eureka forbes i tried much complaints my manchine is been closed from three months..pls help me out harish oswal 9975059888

Reply
Customer care female
Ms. Sanghamitra sengupta CallsJul 24, 2013

Ms. Sanghamitra sengupta On Phone To Eureka Forbes India Service
From long time i am complaining about the service on Aquagaurd water filter .oNly one candle is replaced and Mrs Asit Saha, the service man hasnt replaced teh oder on time ....... Moreover they replaced the one candle also late, nt on time .. I am really upset with your service and its a request to send service men before 11.00 and they shoudl leave teh flat by 12.00 max .Its not safe to let in people when husbands arent present, specially in teh afternoon

Reply
Customer care male
Mr. Sanjay Sutar CallsJul 23, 2013

Mr. Sanjay Sutar On Phone To Eureka Forbes India Service
FYI,
This is to bring to your notice that I have purchased a Vaccum Cleaner machine dated 9th July 2013 worth Rs.8990/-
I have not received any Demo of machine and none of your Executives after severals calls too I did not get any response.If I am not getting any response in immediate basis will launch a Complaint again them in consumer Court.

Kindly look into the matter and revert for the same ASAP.

Sanjay Sutar
9921079219(Pune-MH)

Reply
Customer care female
Ms. divya CallsJul 22, 2013

Ms. divya On Phone To Eureka Forbes India Service
Your service is not good since from five days your company is not sending a technician so please send technician till tomorrow morning

Reply
Customer care female
Ms. N Lakra CallsJul 19, 2013

Ms. N Lakra On Phone To Eureka Forbes India Service
Dear sir,
My water purifier is not working.
Amc done in the, month of June13
Again the problem started.
My add is and Lakra
Flat no 341, swastic garden, kustia, 46 shreedhar royroad kolkata.
Please send you rep to repair.
Thanks

Reply
Customer care male
Mr. a k panda CallsJul 18, 2013

Mr. a k panda On Phone To Eureka Forbes India Service
I request your attention to the followings
AQUAGUARD RO is not working.I have registered a complaint
with Eureka Forbes Hyderabad zone.04039883333.
Two days ago a technician came and cut four wires of the motor and finally did not solve the problem.
Pl. look into it.phone:9493546159
the problem before technician attended:after switching the machine there was a huge sound.
no water in discharge line and no water filter. The process has been stopped.
after technician attended: no power supply to machine.

Reply
Customer care male
Mr. Rajeev CallsJul 17, 2013

Mr. Rajeev On Phone To Eureka Forbes India Service
My complain for eureka aquaguard has been given to udaipur offics and no one reported for a week later on personnel visit to office he sent one person who checked and siad will revert back tomorrow, but in vain for last 03 days.

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Customer care male
Mr. Deepak CallsJul 14, 2013

Mr. Deepak On Phone To Eureka Forbes India Service
I am using a water purifier of eureka forbes with product code AG model Compact (as mentioned in AMC) and AMC was done on 09 06 13 with receipt no 22041464 along with repair work. Now today when we are checking the TDS of the water we are getting from this purifier the count comes in between 400 to 450. If my family was to drink this water then what was the need of a water purifier. Waiting for a quick response from your end.

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Customer care male
Mr. shaibal kumar CallsJul 12, 2013

Mr. shaibal kumar On Phone To Eureka Forbes India Service
I am having a water purifier protect+, srl No 9034562 for which AMC was done on 03 August 12 for one year while I was posted at Meerut. The AMC was done with your authorised service centre - Safe water Enterprises, contract receipt No ten - 20862908. In April 2013, I got posted to Dimapur Nagaland. however here no follow up on AMC is being provided.

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Customer care male
Mr. Krutik Panchal CallsJul 10, 2013

Mr. Krutik Panchal On Phone To Eureka Forbes India Service
We had bought an Aquasure smart UV water purifier, and it started malfunctioning after seven months. The technician informed that there was problem with the filter and it had to be changed. However, in the company's policy filter is not covered in the one year warranty which seems absurd since it is the most critical part of a purifier. I am not sure what is the life of a filter however, would like to give a suggestion to the company to cover it in the initial warranty.

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Customer care male
Mr. Commander Randhawa CallsJul 10, 2013

Mr. Commander Randhawa On Phone To Eureka Forbes India Service
I had informed customer care of Eurekaforbes to install new aqua guard at my address K41 Jal Vayu Vihar Hiranandani gardens Powai Mumbai 400076 about ten days back by e-mail and they had provided me with request no.49F8F6235.They promised me that the machine will be installed in 48 hrs. Nothing has been done, kindly let me know whom should I contact for installing the new machine which I have purchased from CSD.

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Customer care male
Mr. shushil kumar CallsJul 08, 2013

Mr. shushil kumar On Phone To Eureka Forbes India Service
i am from bihar gaya that is near to bodhgaya.i purchase a store filter on 2010, but i didn't get any service from gaya dealer ankit enterprize and if i call him for service they didn't reply me so that i go for complain a case in consumer court.regards,shushil

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Customer care male
Mr. vipul modi CallsJun 27, 2013

Mr. vipul modi On Phone To Eureka Forbes India Service
i have eureka r.o and i have contract with yr ahmedabad office regarding service, but at yr side required service not timely so please do needful.

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Customer care male
Mr. himanshu sharma CallsJun 26, 2013

Mr. himanshu sharma On Phone To Eureka Forbes India Service
I have purchare your amrit product last month, I have a problem in it, all filter are finished in one month, .we have complaint all ready, but no one is listing,.. please see to it...... and solve it as soon as you can...

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Customer care male
Mr. Vikram Jain CallsJun 25, 2013

Mr. Vikram Jain On Phone To Eureka Forbes India Service
Dear Sir, We had purchased aquaguard RO+UV water purifier on 10.05.2013; Since 13.06.2013, water is profusely leaking from the machine. I had registered a complaint your technician came and repaired it in five minutes.I asked him to show me the demo. He rejected he is in hurry to go some where. I am shocked to see such a poor performance of the machine and poorest customer care. After spending a whooping 16 grants the machine doesnt work within one months time. We had to resort to buying mineral water cans

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Customer care male
Mr. BIKASH BASU CallsJun 24, 2013

Mr. BIKASH BASU On Phone To Eureka Forbes India Service
I have Total Enhance RO Aqua Guard purchased in March,2012.Your Service Centre in south Kolkata is claiming more than 4000/- as AMC charge.Is it mandatory to go for AMC? They are threatenning over phone that unless we go for AMC within June'13 they will not attend service call from us. Does this attitude match with high reputation of Eureka Forbes--Bikash Basu IAS(Retd.)

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Customer care female
Ms. Kalpana Suresh CallsJun 17, 2013

Ms. Kalpana Suresh On Phone To Eureka Forbes India Service
Dear Sir,

We had purchased aquaguard RO+UV water purifier on 10.05.2013; Since 13.06.2013, water is profusely leaking from the machine. I had registered a complaint (no: 71785174). Till date no one cared to look into our complaint. I even contacted one Mr. Sujesh (9655969850) and Mr. Sathish (9941530299), but in vain.

I am shocked to see such a poor performance of the machine and poorest customer care. After spending a whooping 16 grants the machine doesnt work within one months time. We had to resort to buying mineral water cans

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Customer care user complaints

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