Hathway Hyderabad Customer Care Phone Number

Phone Number of Hathway Hyderabad is 1800 22 1119 .
Hathway is a Telecommunication, Broadcasting Company which has grounded its root of network in India. The company has become one of the best in the business among different others. Hathway is the biggest cable broadband service provider. The company provides cable service in 140 cities and broadband service in 18 cities. The company also deals in broadband internet services in all major cities of India which includes fast data transfer. The company deals in Secured Network, Unlimited Access,
instant connectivity, 24x7 Customer support service etc.

Authorized Customer Care Centers Of Hathway Hyderabad


  1. Mumbia Center: B Wing, 10th Floor, Trade World, Kamla Mill Compound, Lower Parel - West, Mumbai
    Toll Free Number: 1800 22 1119
    Call Center:
  2. Bangalore: 73, St.John's Road, Bangalore - 560042
    Toll Free Number: 080- 67151515
    Call Center: 41228950
  3. Chandigarh: SCO - 16/17, Top Floor, Sector - 34A Chandigarh - 160022
    Toll Free Number:0172-4644804
  4. Delhi: AB-6,
    Safdar jung Enclave, Nr.Kamal Cinema, New Delhi- 110029,
    Call Center:
    Toll Free:


Hathway Contacts Of Local Operators Of Hyderabad


+91-40-66463456 Contact on the number if you face any problem related to distribution and network of Hathway services. Dial the number and local operator will be there to help you out.

Customer Care Toll Free Of Hathway Hyderabad


1800-221-119 is the Tool Free of Hathway Hyderabad, contact on the number and ask for any kind of help. The customer care executives are always there to listen you.

Grievance Redressal Contact Of Hathway Hyderabad


/25 Just dial the number and register all your grievances regarding the services of telecom company.

Services And Specification Of Hathway Hyderabad


  • TV Channels: Hathway Hyderabad is among the leading telecom companies that render the services of Digital TV channels. Hathway Hyderabad has a wide area of 140 cities to operate upon. The telecom undertaking provide Digital TV
    channels that comprises of Entertainment channels, The channels run daily shows and some weekly shows. The cable network also runs news channels over its network in different languages of regions and also in English. The network also offer sports channels that cover and shows all the national and international sports. Apart form this the network runs special cartoon channels and educational programs for kids.
  • Broadband Services: Hathway Hyderabad has the honor of running one of the high speed internet service. The company provide high speed data plans according to the needs of individual or any group. The undertaking also provide high speed WIFI services that are ideal for homes and offices providing access in any corner of Home or office. Hathway Hyderabad deliver all products that aids in fast data transfer like Hotspots and Modems. The Broadband services are provided under two
    categories that include Home broadband and Business broadband. The Business services comprises of Fiber internet and multiple office connectivity.
  • Security Products: Hathway Hyderabad deliver different types of security servilance systems that provide complete Digital servilance of homes and offices. The security systems are aimed to provide protection to the life and property of customers. Hathway Hyderabad also assures all kind of repair and customer care services on all of its products.Digital TV Box: Hathway produces a Digital TV box that aids in providing crystal clear picture and sound quality. Hathway Box enables a subscriber to pause any of the program and watch any time in future. The Box also empower subscribers to record a live program and also rewind the program. The Digital Box carries multiple features that provide a joyful experience of Digital TV.


Hathway Hyderabad Exclusive Channels


Hathway Hyderabad runs some exclusive channels that are meant for personal entertainment like Hathway H-Tube. Hathway H-Tube is a kind of social network where the customers can upload their personal videos and Hathway H-Tube broadcast the same. The videos can be of any Event like festival celebration, Friends enjoyment, Wedding ceremony and dance. The videos broadcast on Hathway H-Tube can be send as message to loved ones. Hathway H-Tube is the personal channel of subscribers that shows video massages uploaded by subscribers.

Pay Your Bills Online


Hathway telecom provide easy access to subscribers to pay bills online. subscribers can pay online bills by going through the personal account and filling the details. The subscriber can also change their monthly plans, the details of plans are always uploaded on the official website of Company i.e />

Social Media Port-Folio Of Hathway Hyderabad


Hathway Hyderabad Facebook Page Link
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Hathway Hyderabad Twitter Page Link
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Hathway Hyderabad Address


The address of Hathway Hyderabad is 303 and 304, Mahavir Chambers, Liberty Tri-Circle, Himayathnagar, Hyderabad, India.

Hathway Hyderabad Website


The Website of Hathway Hyderabad is hathway.com.

Hathway Hyderabad Customer Support Service Phone Number


The customer support phone number of Hathway Hyderabad is 1800 22 1119 (Click phone number to call).


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The postal and official address, email address and phone number (helpline) of Hathway Hyderabad Service Center and Hathway Hyderabad customer care number is given below. The helpline of Hathway Hyderabad customer care number may or may not be toll free.

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Hathway Hyderabad Phone Number Customer Service

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Hathway Hyderabad Source of Knowledge


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Hathway Hyderabad Customer Care Number Delineated Here With Complaints and Reviews

Customer care male
Mr. G V Reddy CallsJul 04, 2016

Mr. G V Reddy On Phone To Hathway Hyderabad Service
MY SET TOP BOX NO:34BDFA6A105A. I AM FACING CHANNELS UNAUTHORIZED TO VIEW. I AM GETTING FREQUENTLY ALMOST VERY MONTH THIS PROBLEM. MY CABLE OPERATOR BANJARA STAR CABLE. PLEASE SOLVE PROBLEM IMMEDIATELY. Regards
G. V. REDDY,
SRINAGAR COLONY,
HYDERABAD.

Reply
Customer care male
Mr. Devi Prasad CallsJul 04, 2016

Mr. Devi Prasad On Phone To Hathway Hyderabad Service
Team,
We have transfered from Hyderabad to visakhapatnam, Now the people at visakhapatnam were telling that the box will not work here. This is hathway cisco box it will work only in Hyderabad. Please help

Devi Prasad
+91 9396870702.

Reply
Customer care male
Mr. Ravi Kumar K CallsJul 04, 2016

Mr. Ravi Kumar K On Phone To Hathway Hyderabad Service
Inspite of paying our connection was disconnected since yesterday afternoon. With series of follow ups they said it was some confusion yet they said they would give connection only this afternoon. We stay in sr Nagar.

Reply
Customer care male
Mr. Rashi CallsJun 19, 2016

Mr. Rashi On Phone To Hathway Hyderabad Service
Hi,
my cable connection has been cut saying we have not paid the bill even after the paying all the bills in time. Since two weeks we are trying to reach hathway through various numbers, but of no help.

Reply
Customer care male
Mr. Rama Mohana Rao CallsJun 17, 2016

Mr. Rama Mohana Rao On Phone To Hathway Hyderabad Service
DEAR SIR
I HAVE HATHWAY SET TOP BOX WTH SREENIVASA CABLE NETWORK, BHOODEVINAGAR, MES COLONY, BHOODEVINAGAR, VENKATAPURAM, SECUNDERABAD. OUR SET TOP BOX FREQUENTLY GIVING TROUBLES. I HAVE TO REPAIR THE AT OROGINAL SERVICE CENTRE. PLEASE INFORM TO US THE SET TOP BOX REPAIR CENTRE ADDRESS and PHONE NUMBER TO MY MAIL ADDREESS.

Reply
Customer care male
Mr. Sridhar CallsJun 15, 2016

Mr. Sridhar On Phone To Hathway Hyderabad Service
Most of TV channels Message is displayed as
"You not authorized to view this channel. Please contact customer care. "

My set of box MAC No. 34BDFA671888

Request you to kindly rectify this problem.

Reply
Customer care male
Mr. Dilip Babu CallsJun 13, 2016

Mr. Dilip Babu On Phone To Hathway Hyderabad Service
My A/c number 1529724 Recently changed as 1106525668

Recently while paying the bill, I've got error in payment gateway in the last moment. While I got renewal calls from your side, I explained those guys about my situation, They said ok for it. But my internet has been stopped, and I'm unable log in to my account with new one or either old one. I've mailed you several times, but no response. Kindly sort out this situation ASAP. Providing my bill summery to show you.

Reply
Customer care male
Mr. Daniel Vedanayagam CallsJun 10, 2016

Mr. Daniel Vedanayagam On Phone To Hathway Hyderabad Service
My account number 1106103763. Cabling is done longtime back. They gave all the acessories except wifi router as promised. I refused to accept and not using your services. I had lot of interactions with the customer care without any outcome. Even now I am ready to use your internet, If I am provided wifi router as promised by one of your representative. I will pay only when it is activated with appropriate rules and documents.

Reply
Customer care male
Mr. Suresh Bethi CallsJun 09, 2016

Mr. Suresh Bethi On Phone To Hathway Hyderabad Service
Dear Team,

I have logged a complaint with respect to the failure of modem for the customer number is 1101816592 and conncetion taken in the name of Mrs. Sravanthi. From past two days iam follwing up with customer care team for resolving the above issue, but the response was embrasing us. Still iam requesting you to resolve the issue on priority. Regards
Suresh Bethi
9866865417.

Reply
Customer care male
Mr. Pvnn Sarma CallsMay 25, 2016

Mr. Pvnn Sarma On Phone To Hathway Hyderabad Service
I am having a Hathway cable connection for last two years. The set top box number is s/n FCBBQZCCF MAC 24767D7154BB. The connection is giving trouble for last three months and your local representative visits every month and collects monthly fee. The connection works for ten to 20 days and the problem re occurs. Your representative is not coming even after attending the telephone calls. Kindly let me know the solution for this? other wise as suggested by your people i will switch over to TATA SKY or any other service from this first onwards. --502, vasavi indraprasta apartments, czech colony road number 01, sanath Nagar, Hyderabad-500018. Your rep. Local nos. Are 04066489125.

Reply
Customer care male
Mr. Kvenkateswar Rao CallsMay 20, 2016

Mr. Kvenkateswar Rao On Phone To Hathway Hyderabad Service
I have been a Hathway customer at Nanded Maharshtra, I have been recently transferred to Secunderabad in Telangana. While shifting my house hold I contaced my Hathway Cable operator at Nanded and I cleared all the dues and he has tranferred my connection on line. But when I went to the Hathway cable operator at Sita RamNagar, Safilguda. He refused to install the set top box which was transferred from Nanded and damanded Rs. 1000/- for installation. I refused to pay the amount saying that I am a regular customer of Hathway Cable and my cable operator has told that new installation will be done free of coast. Hence I request to do the needful restore my connection and help this loyal customer urgently. Your sincerely'K. VENKATESWAR RAO'PLOT NO-20M SR-33 SITARAMNAGAR, SAFILGUDA, RK PURAM POST, SECUNDERABAD-500056. MOB-8885294700.

Reply
Customer care male
Mr. Col Rameshwar Gupta CallsApr 23, 2016

Mr. Col Rameshwar Gupta On Phone To Hathway Hyderabad Service
I am holding a set top box of Hathway with Set top box No 1855of4odbds, My cable operator Harish Cable has been harassing me from day one, since this cable has been installed. Today on 23 /4/2016, they have arbitrarily cut my cable connection, stating that I have not paid the monthly payment of my cable bill. However, the person who comes to collect the money, Mr Satish has specific said that he has not come to collect the money. When it is not my fault then why my cable has been disconnected. Please take action against this cable operator and against Mr Satish, who is the main culprit and is the main root cause of harassment, and restore my cable connection immediately.

Reply
Customer care female
Ms. K.manjula CallsApr 20, 2016

Ms. K.manjula On Phone To Hathway Hyderabad Service
Im fedup due to tis cable netwrk conection not geting any chanels gvn complaint also no one response, but monthly paying bil no service not answering wiring and setupbx prb pl do tis needful pl solve my prb.

Reply
Customer care male
Mr. Surinder Mohan CallsApr 19, 2016

Mr. Surinder Mohan On Phone To Hathway Hyderabad Service
I am Surinder Mohan taken a Hathway broadband connection last week and the engineer who came to install the wiring anr router has done a messy wiring, in spite of telling him he fixed the router in bedroom not in drawing room, Router and power supply are hanging in air due to shortage of wire. Kindly get this corrected and wires are speared in whole room and not fixed properly. Surinder Mohan Mobile 9515101389.

Reply
Customer care male
Mr. Raghunandan V CallsApr 16, 2016

Mr. Raghunandan V On Phone To Hathway Hyderabad Service
We are receiving message as "You are not authorized to view this channel. If you wish to view this chaneel please call customer care" for most of the channels such as Maa, zee, etv. All these channels were coming fine start of this year. Could you please resolve the issue as soon possible and activate all channels. Mac number:34BDFA6A4F78

We informed cable operator, but it seems they have not taken any action.

Reply
Customer care male
Mr. Chinna CallsApr 15, 2016

Mr. Chinna On Phone To Hathway Hyderabad Service
Currently Sony channels are not active on our television. Could you please activate as soon as possible. We want to see IPL cricket matches. Please do as soon as possible. Mac number is 34BDFA620160. Please let me know if you need any more details.

Reply
Customer care male
Mr. Rohit CallsApr 15, 2016

Mr. Rohit On Phone To Hathway Hyderabad Service
Sir, i have got a second hand hathway set up box, sir its not yet registered. The cable operator have been saying that he ll do and all since last four months. Really, these cable operators should be thrown out of their duty, they are not performing their duty. I am frustrated with all this. Sir, please tell me that how do i authorize my hathway connection.

Reply
Customer care male
Mr. Nikunja Vihari CallsApr 09, 2016

Mr. Nikunja Vihari On Phone To Hathway Hyderabad Service
Hyderabad location :Currently Sony channels are not active on our television. Could you please activate as soon as possible. We want to IPL cricket matches. Please do as soon as possible. Mac number is 34BDFA621BF4 Please let me know if you need any more details.

Reply
Customer care male
Mr. Venkatesh Yerra CallsApr 08, 2016

Mr. Venkatesh Yerra On Phone To Hathway Hyderabad Service
Hyderabad location :Currently Sony channels are not active on our television. Could you please activate as soon as possible. We want to IPL cricket matches. Please do as soon as possible. Mac number is 34BDFA6387FEPlease let me know if you need any more details.

Reply
Customer care male
Mr. Praveen CallsApr 03, 2016

Mr. Praveen On Phone To Hathway Hyderabad Service
My settop box is on turning on. It is continuously blinking. Is there any problem with it? do any1 of your executive attend to solve this? The error displayed on the screen for the last time is EEPROM not initialized. Please get it resolved as early as possible. Thanks in advance, .

Reply
Customer care male
Mr. Harinath Varma Yenugudhati CallsMar 02, 2016

Mr. Harinath Varma Yenugudhati On Phone To Hathway Hyderabad Service
Hi myself Harinath Varma and i am staying in Madhapur Ayyappa Society. My Hathway Cisco MAC No:18550F32126B I am not getting all the channels while using the setup box and mainly the cricket channels. Please have a look at this at the earliest. Here is my address:
Harinath Varma Yenugudhati
C/o: Rajani Garu
Plot No 780
Shivalayam House
Ayyappa Society
100 Feet Road
Madhapur-500081.

Reply
Hathway Hyderabad Customer Service Care Phone Number 256080
Mr. P. Naga Raju CallsFeb 29, 2016

Mr. P. Naga Raju On Phone To Hathway Hyderabad Service
P. Naga Raju, H. No. 190/A, Phase-II, Allwyn colony, Kukatpally, I was complaint since one month ago to my cable operator to ratify my setup box it is unable to receive the signals of MAC No. 18550F326C29 and I also remaining them frequently. Kindly ratify to my problem immediately.

Hathway Hyderabad Phone Number Customer Care Service
Reply
Hathway Hyderabad Customer Service Care Phone Number 253986
Mr. Hrushi CallsFeb 09, 2016

Mr. Hrushi On Phone To Hathway Hyderabad Service
My settop box is on turning on. It is continuously blinking. Is there any problem with it? do any1 of your executive attend to solve this? The error displayed on the screen for the last time is EEPROM not initialised. Please get it resolved as early as possible. Thanks in advance,
Hrushi .

Reply
Hathway Hyderabad Customer Service Care Phone Number 252902
Mr. Seshagiri Rao G CallsJan 30, 2016

Mr. Seshagiri Rao G On Phone To Hathway Hyderabad Service
I am Seshagiri Rao, R/o KamalaNagar, Vanasthalipuram, Hyd. I am hathway subscriber at Vanasthalipuram under LCO M/s. KamalaNagar Cable Vision. Hathway Cisco MAC No. 18550F2ECA57. I am subscribed your service on 26/12/2015 by paying Rs. 500/- advance to the LCO and from the very next day I am facing poor cable signal during evening hours despite of my repeated complaints to your LCO, they have not attended my complaints and in turn they disconnected my service on 29/01/2016 without giving any prior information. When i asked them about this they treating me to not to lodge a complaint against them to you and they even not returning my advance amount also. Hence i request to please see into this matter and do justice to me. Awaiting for your reply.

Reply
Hathway Hyderabad Customer Service Care Phone Number 250915
Mr. Balamuralikrishna CallsJan 11, 2016

Mr. Balamuralikrishna On Phone To Hathway Hyderabad Service
I (ch. Balamuralikrishna ) using hathway set-top box. But the problem is whenever we using settop box first 10min working fine then it is automatically swiched off then rebooting. After 3min ok. Again it is rebooting. Please give advise what i do. Is it replaced with new one or other?
Details of settop box is
model:cisco 3410DVB
Serial number:FCBCQZSGM

my addresss
ch. Balamurali krishna
1-2-30/VR/G6
VAISHNAVI RESIDENSY
BRUNDAVAN COLONY
NIZAMPET ROAD
HYDERABAD-85.

Reply
Hathway Hyderabad Customer Service Care Phone Number 249837
Mr. Chandrashekar CallsJan 01, 2016

Mr. Chandrashekar On Phone To Hathway Hyderabad Service
Dear Service Provider,

From 31st December 2015, evening HATWAY setup box is not working. The Error is unable to receive the signal. We are requesting you to kindly address this problem ASAP.

Reply
Hathway Hyderabad Customer Service Care Phone Number 247308
Mr. A.v.hanumantha Rao CallsDec 08, 2015

Mr. A.v.hanumantha Rao On Phone To Hathway Hyderabad Service
Interested in all 27 telugu and following listed channels. What is the cost per month. Regardsa. V. Hanumantha raoPh. , 9440524004STB No. C9878 card No. 00003675080 six Devotional channels CVR Spiritual SVBC Pooja Bhakthi TV Sanskar Aastha 18 English channels Star World Comedy central AXN FX Zee cafe Fox Crime India Australia Network Star Movies HBO Movies Now Sony PIX Star Movies Action Romedy Now Zee studio WB UTV World Movies HBO Defined HBO Hits four Infotainment channels NGC Discovery History TV 18 Discovery science seven International channels NDTV 24*7 CNN BBC world DW TV Russia Today TV5 Monde CCTV four Tamil channels Sun TV Star Vijay Zee tamil Sun Music.

Reply
Hathway Hyderabad Customer Service Care Phone Number 243535
Mr. Rajasekhar CallsNov 01, 2015

Mr. Rajasekhar On Phone To Hathway Hyderabad Service
Already I paid the my Broadband bill yesterday, but my account is not actvated yet, I am in Hyderabad what can i do? tell me the solution. My Hathway account Number:1270176Invoice Number: 30519207.

Reply
Hathway Hyderabad Customer Service Care Phone Number 243348
Mr. B.ramarao CallsOct 30, 2015

Mr. B.ramarao On Phone To Hathway Hyderabad Service
Hi sir, my name is ram. From Hyderabad. Since month of May my Hathaway set box is not working. It is saying you are not authorized to view all the Chanel's I called customer care number as shown on screen box is 69229, but no one is responding at all. I am sure why exactly I do not know showing this message. Kindly give advice to remove from this problem as soon as possible. Mode:Cisco3410DVB Cisco PID 3410-HATH-k9 Cisco TAN 74-10607-01 MAC 34BDFA67357B.

Hathway Hyderabad Phone Number Customer Care Service
Reply
Hathway Hyderabad Customer Service Care Phone Number 241514
Ms. Vanaja CallsOct 11, 2015

Ms. Vanaja On Phone To Hathway Hyderabad Service
Hi, Service got disconnected from 09th Saturday, and showing the message that 'Unauthorized'. We have purchased setup box one year, and we are existing customer of hathway through 'Sri sai cable network', uppal, Hyderabad. Please check the problem AEAP.

Reply
Hathway Hyderabad Customer Service Care Phone Number 238952
Mr. md sohel tanwir CallsSep 20, 2015

Mr. md sohel tanwir On Phone To Hathway Hyderabad Service
Sir my a/c-140655 ms sohel tanwir sir i requested you solve the hathway wifi problum this air condition not open the web page and i am allrady comp on consumar cear so not sove the my problum.

Reply
Hathway Hyderabad Customer Service Care Phone Number 231107
Mr. Krishna Chaitanya CallsJun 26, 2015

Mr. Krishna Chaitanya On Phone To Hathway Hyderabad Service
New Account not activated even after three days of installation and payment. Already called and informed customer care and technical person multiple times, but without any action or response. A/C 1365555H. No 74Street No. six, Kundan BaghNear Lifestyle Building Begumpet.

Reply
Hathway Hyderabad Customer Service Care Phone Number 229543
Mr. Ramana CallsJun 03, 2015

Mr. Ramana On Phone To Hathway Hyderabad Service
Dear Team, My Hathway Cisco setup box was not used since for few months, I tried to connected the box back, but it's saying "Channel Unauthorized for all the channels" not sure why it's showing the message, Could anyone please advice me to move forward on this ASAP, The message we are receiving the on screen is "You are not authorized to view this Channel, If you wish to view this channel, please call customer service, but no one is answering my phone calls at all, Here are the numbers I have been trying to reach them, 67571, Could you please help on this Immediately, My device Hardware Info as follow, Model : 376Hardware ID: 815Ver: 02Serial Number : FCBBWHLHXMAC Address : 24767D77F6E9RegardsRamana 9030373384.

Reply
Hathway Hyderabad Customer Service Care Phone Number 225624
Mr. Sasidhar Medikonda CallsApr 14, 2015

Mr. Sasidhar Medikonda On Phone To Hathway Hyderabad Service
We are using hathway digital setup box. But some channels not coming and displayed comment " you are not authorized to view this channel. Set box number is MAC24767D76989A. So please rectify our problem, if need any requirements from us, please intimate below Sas.

Reply
Hathway Hyderabad Customer Service Care Phone Number 222496
Mr. Jagadeeswara Rao CallsMar 20, 2015

Mr. Jagadeeswara Rao On Phone To Hathway Hyderabad Service
This is Jagadeeswara Rao from hyd some channels are not working and hyd customer care people also not answar the calls ) and i am contact cable operates his also not given proper response. My hathway box HD smart card number is:0000 7843 3620 my number 9000740700Please help me.

Reply
Customer care male
Mr. Srinivas CallsDec 13, 2014

Mr. Srinivas On Phone To Hathway Hyderabad Service
Dear Sir, Your telephone never rings and if rings no one is picking up. So the number itself is fake please remove this number. We will at least not waste our time trying your number. Before writing this also I tried four times to this number ). Regards, .

Reply
Customer care male
Mr. Srinivas CallsDec 13, 2014

Mr. Srinivas On Phone To Hathway Hyderabad Service
Dear Sir/Madam, We are facing this problem 3rd time since three months and all the time we have to go to Basheerbagh which is 25 Km away to change it and they take three days to repair it and they also promise to call after the repair is done by will not do so. And your local partners are not having the service for this box. And also your telephone numbers will never ring and if rings no one would pick up. This is not the way to provide service. And I also observed a lot of Boxes are coming for the same problem which I am facing. So if you find a permanent solution for this it would be great. Please do the needful. Thank youregards.

Reply
Customer care male
Mr. Neeraj CallsDec 09, 2014

Mr. Neeraj On Phone To Hathway Hyderabad Service
I am Neeraj from Begumpet, i made the payment for star sports channel(monthly subscription)at Somajiguda Hathaway office. Still not getting those channels and even their functioning is not at all acceptable. Your services are one of the worst ever, i have seen, nobody responses properly. Do not have proper information whom to contact. No customer Care Nothing Exist Horrible and Shame.

Reply
Customer care male
Mr. V Kishore CallsNov 21, 2014

Mr. V Kishore On Phone To Hathway Hyderabad Service
On 25. 10. 2014, i got the connection. At the time of connection, a cheque was issued and the amount debited from my account. After one month, Hathway provider disconnected the connection and saying check was bounced. Even during this one month period, the connection was disconnected more than ten times. The service is very poor.

Reply
Customer care male
Mr. Biju Janardhanan CallsNov 14, 2014

Mr. Biju Janardhanan On Phone To Hathway Hyderabad Service
We have sent multiple emails and have made multiple calls to customer care, but seems like Hathway customer service department is too busy to handle customer grievances. We have been trying to get an Hathway cable connection with our same setup box that we used in Bangalore. It has been more than 2 months that we are waiting to get our setup box activated for use in Hyderabad. Kindly requesting you to do the needful. Details below
Hathway card number is 0000 2538 2805, Set top box number is 67A19A 00816469094. Old Bangalore address is BijuJanardhanan, Flat number one, Manushree Apartments, opposite Euro Kids, 2nd Main Road, Srinivasa Layout, LR Band, Kavalbyrasandra, RT Nagar post, Bangalore 560032. Present Hyderabad address is BijuJanardhanan, E707, Aparna Cyber Commune, Near Krishna Colony, Nallagandla Village, Serilingampally Hyderabad 500019.

Reply
Customer care male
Mr. Dayanand Pisharoty CallsNov 01, 2014

Mr. Dayanand Pisharoty On Phone To Hathway Hyderabad Service
I have a Hathway cable connection in my name Dayanand Pisharoty, address 3-4-63/31 Church Colony Ramanthapur. I had given RS 50 to activate star sports on 27th of October to your agent Sanjiv, who collects the cable charges. His mobile number is 9908082775. He had promised to activate the same on 29th of October, But to this moment the same is not done. Kindly look into my case urgently. I had contacted your customer care number , who in turn gave me a number 66460023 or 24. That number is coming busy since one hour. Does it go to say that Hathway has a cable service providers problem? The complaints are long and never ending.

Reply
Customer care male
Mr. M.prakasam CallsOct 24, 2014

Mr. M.prakasam On Phone To Hathway Hyderabad Service
Digital setup box, I have submitted the mandatory K.Y.C and handed it over the Cable operator M/S Yadav communications long back. I have been paying the revised subscription regularly, but all of a sudden the transmission was stopped totally. The operator has no clue as to what happened. My setup box number is 34DDFA6ADD67. The network has been of a very poor quality for the last eight months. If this situation continues I have no option, but to opt for D. T. H immediately.

Reply
Customer care male
Mr. Capt V Viswanath CallsOct 20, 2014

Mr. Capt V Viswanath On Phone To Hathway Hyderabad Service
Hathway has been providing cable TV services in a number of houses at sagar enclave, new Bowenpally, Secunderabad. In the last couple of months, certain channels like star world, star Vijay, etc. have been withdrawn without any intimation and services are being charged at the same rate as earlier. Please restore the channels as hitherto on priority. Would appreciate an early action and reply on this issue. Regards Captain v viswanath President Sagar enclave New bowenpally Secunderabad Mobile 8331829653.

Reply
Customer care male
Mr. P.srinivasa Rao CallsOct 20, 2014

Mr. P.srinivasa Rao On Phone To Hathway Hyderabad Service
After complaining about low speed, still today as on now i am getting very low speed. I have called your call centre many times, but no permanent result. I am losing RS 10 every time on calling you. There is no toll free number.

Reply
Customer care male
Mr. Harishkuna CallsOct 17, 2014

Mr. Harishkuna On Phone To Hathway Hyderabad Service
Account number is 1193904.
username is
My net speed is not working. Now i am in 50mbps plan, but it has just four to five MBPS speed. Download and upload is 1.0 mbps. Now what should i do? I already gave a complaint about this two times, but no one gives the response.

Reply
Customer care male
Mr. M.varun CallsOct 17, 2014

Mr. M.varun On Phone To Hathway Hyderabad Service
We have a Hathway connection. Due to your local operator's negligence, we are not getting telecast of Hathway Chennals from two days. We repeatedly called our local operator. He couldn't restore signals in our area. From six months we are facing a lot of problems from Hathway local operator. It is very pathetic position without any toofan in Hyderabad. We are getting problems from your Hathway. Please suggest is it better to dish TV?
Deppthi Sri Nagar, Madinaguda
Plot number is 245, flat number is 301 Kannan Kuteer.
Phone number is 9704864340.

Reply
Customer care female
Ms. P. Karkaria CallsOct 15, 2014

Ms. P. Karkaria On Phone To Hathway Hyderabad Service
Since 1rst of October, i am not getting 20 TV channels. Including Star World, FX, Life Ok. When i contacted my cable multi vision they said, from their side everything is ok and needs to be activated from your end. I have been calling up the customer care and they keep on saying, i will get it, but nothing seems to be happened.
I want to know how suddenly the channels have been discontinued they either have a lock or it says, contact your Hathway office/cable.
Between the cable man and the Hathway. We customers are harassed as no one is able to guide us what to do? Hathway has our KYC. They can at least send a SMS informing us. What needs to be done to get the channels?
We are already paying the cable man and then again in addition we have to pay for these ordinary channels, which are not even HD on your website. There is no mentioned of Hyderabad for packages to be chosen.
Kindly let me know, how can i get the channels activated?

Reply
Customer care male
Mr. Satish CallsSep 15, 2014

Mr. Satish On Phone To Hathway Hyderabad Service
Hi hathway,

This is satish and my account number 1177012. Two days back i got hathway connection for 54mbps. I stay in vanasthalipuram backside of swagath grand hotel.

My internet downloading speed is dead slow. For downloading the movie it is taking more than 4hrs.

Please send the technician or if there is any money return policy please let me know. Its urgency please rectify the problem asap.

Reply
Customer care male
Mr. Sandeep G CallsSep 11, 2014

Mr. Sandeep G On Phone To Hathway Hyderabad Service
My broadband connection is not working from yesterday morning. It's troubles all the time. Getting disconnected so many times. We are not satisfy with your poor service. Kindly solve my issue as soon as possible. Customer i'd number is 1168014. Thanks.

Reply
Customer care male
Mr. N Sudhakar Reddy CallsJun 23, 2014

Mr. N Sudhakar Reddy On Phone To Hathway Hyderabad Service
This is sudhakar reddy air condition number 1127012, I have pain money 1050/-on 19/06/14 to your authorized hathway person,for new wifi router purpose, but still know there is no response to your end. Your people told within 48 hrs installed wifi router. When i call customer care every day they will send today evening,but it is not happening and they are not respond.

Reply
Customer care user complaints

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