DEWA Customer Service Phone Number

Phone Number of DEWA is +971-4-601 9999 / 971 4-6019888 .
The Dubai Electricity and Water Authority (DEWA) were formed on 1 January, 1992 by HH Sheikh Maktoum Bin Rashid Al Maktoum, Ruler of Dubai at the time. The DEWA has workforce around 8,900 employees. The CEO of this organization is Saeed Mohammed Al Tayer. The corporation provides electricity and water services. DEWA is a stimulating prosperity tale known for its ability and faithfulness in each facet of its activity. The central office OF DEWA is located in Dubai, United Arab Emirates. DEWA is devoted to its vision to come to be 'A Sustainable World-Class Utility' and effectively contribute to the social, economic and environmental growth of the Emirate by securing ceaseless fulfillment of electricaland water to Dubai.

Important Contact Numbers Of Dewa

For Activation of Supply: Telephone Number: 04- 601 9999 Fax Number: 04- 601 9995 Email Address:
Getting Electricity / Water Connection Telephone Number: (04) 506 6150 / (04) 506 6172 Fax Number: (04) 324 0801 Email Address:
Update Contact Details Telephone Number: 04- 601 9999 Fax Number: 04- 601 9995 Email Address:

Contact DEWA

For any sort of inquiry or issue Customers can reach DEWA from anywhere at anytime at:
Telephone Numbers: +971-4-601 9999 or 971 4-6019888
Email Address:
For Online Bill Payment: />
Official Website:

Features Of DEWA

DEWA has recently launched an Apple IOS application for (iPhone, iPad, iPod) to make life easier for its existing as well as new customers. Single tap by a customer on the DEWA Smart application brings a lot of functionalities at their fingertips. DEWA Smart application also offers its customers to View & Pay monthly bills in real time.
Important Services and Features Offered By DEWA Smart Application:
  • View & Pay Bill

  • Pay for a friend

  • Change Customer Category

  • Transaction History

  • Notice of Disconnection

  • Customer Online Enrollment

  • Update Contact Info

  • MyID Integration

DEWA Address

The address of DEWA is Post Box 564, Dubai, U.A.E.

DEWA Email Address

The email address of DEWA is .

DEWA Website

The Website of DEWA is

DEWA Customer Support Service Phone Number

The customer support phone number of DEWA is +971-4-601 9999 / 971 4-6019888 (Click phone number to call).

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The postal and official address, email address and phone number (helpline) of DEWA Service Center and DEWA customer service phone number is given below. The helpline of DEWA customer service phone number may or may not be toll free.

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DEWA Phone Number Customer Service

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DEWA Customer Service Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Kevin Peterson CallsApr 04, 2018

I am trying to log into your DEWA App, but get a message that the account is locked please reset the password. I have selected Forget Password twice and changed the password, but continue to get the same message. I have tried repeatedly calling the Customer Support phone number 04 601999, but it is not working. Please hellp.

Customer care female
Ms. Smita CallsMar 21, 2018

Ms. Smita On Phone To DEWA Service
My account number is 2029459593. My bill amount is very high since two months. Please help me as the amount is 1506 Aed of last month. Thanks and Reagards.

Customer care male
Mr. Pradeep CallsOct 08, 2017

Mr. Pradeep On Phone To DEWA Service
Dear Sir
My account number is 2000378030. Today morning I make the payment through the machine please activate the power.

Customer care male
Mr. Ilayaraja Kannaiyan CallsJul 19, 2017

About DEWA BILL enquiries in the bill amount very high and I receive SMS in mobile number 0508499839.

Customer care female
Ms. Shamina CallsJul 09, 2017

Ms. Shamina On Phone To DEWA Service
We have taken apartment from 15th June. But we received bill dated from 23. 05. 2017 to 13. 6. 2017. And bill amount is 225. 81 AED. Building No: R453
5th Block
Flat 275.

Customer care female
Ms. MRS KERRY GRAHAM CallsOct 23, 2016

We have registered but have found it impossible to speak to someone regarding our bill. CAN YOU PLEASE CALL ME.

Customer care male
Mr. Charles Govias CallsAug 20, 2016

Mr. Charles Govias On Phone To DEWA Service
Unable to contact anyone and meet the deadline of 2 hours
RFx # 2331601446

Customer care female
Ms. Zarina Qavi CallsAug 18, 2016

Ms. Zarina Qavi On Phone To DEWA Service
Iam here living in 22A AlGaroud since May 2016

We are only two persons and use A/c only in one room during the day time and in two bed rooms at night, water consumption is very low, but the bill is very high each month have to pay over Aed1000. 00
I have moved from sharjah and there i used to pay under 400. 00 for elec, water and gas. I got the feeling there is a back log, the people who were living earlier and now left were not paying the full amount ( meter no Acc 20179856860 )I HAVE SUB METER.

Customer care female
Ms. Kritika CallsAug 16, 2016

Ms. Kritika On Phone To DEWA Service
i need to pay online(have an online account),, but website is not working from two weeks

Customer care male
Mr. Sandeep Ranjan Jha CallsAug 15, 2016

I am Sandeep Jha my contact number is 050-7986328. I am holding DEWA Contract Account 2008315622. During this monthly statement I received total amount of 1034. 73 which includes Bussiness partner account 10248837. I do not know about this Bussiness partner. Please look into this matter and update my billing amount. I will not pay any amount unless this problem will be resolved. Regards,
Sandeep Jha.

Customer care male
Mr. Iqrar CallsJun 26, 2016

Dear Sir/madam,
We are not getting DEWA water at meter number 13D0534802.

Customer care female
Ms. Rajani CallsMay 12, 2016

Ms. Rajani On Phone To DEWA Service
In Rashidiya Umm Ramool residential area - opposite to Naad Al Hamar and behind Karachi Darbar restaurant, power is disconnected without notice. This is happening in most of the times. We have small children and in this heat its very difficult to sit inside the house without power. We need to know what action authorities are taking to resolve this serious issue.

Customer care male
Mr. Edmond Mchall CallsAug 17, 2015

Mr. Edmond Mchall On Phone To DEWA Service
CA No. 2021196712 this is my Dewa account number. Today morning i received a message saying. Dear Customer, Amount AED: 902. 50 for CA No. 2021196712 is overdue, prompt payment will ensure service continuity. Pay at Dewa. Gov. AeI haven't received any bill for this month,, but this message has come, i do not know when is the last date, or any details of my present bill. Please help.

Customer care female
Ms. Shital CallsMay 11, 2015

Ms. Shital On Phone To DEWA Service
Please advise me how can I speak to a Customer Service Representative. It is next to impossible to get someone on the toll free number 04-6019999.

Customer care female
Ms. Shital CallsMay 11, 2015

Ms. Shital On Phone To DEWA Service
I need want to speak to one of your customer service person as I need to know about the details of how and when will I get my Dewa bill.

Customer care male
Mr. Habibkhan CallsApr 06, 2015

Mr. Habibkhan On Phone To DEWA Service
How to use the business login for the fit out approval and villa approval.

Customer care female
Ms. Dr.anitha CallsFeb 09, 2015

Ms. Dr.anitha On Phone To DEWA Service
I have paid for new connection, but still got connection to my office in naif street, deira. Please do the needfuldr. Anitha0554959457.

Customer care user complaints

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