Portrait Innovations Customer Service Phone Number

Phone Number of Portrait Innovations is + / / . .
Portrait Innovations is a chain of professional photo studios in the United States that offer various types of photo solutions. The company came into existence in the year 2002 with the opening of its first studio in Charlotte. The company as of March, 2013 had over 200 studios of their own with experienced professional photographers. The company offers a within a day facility in which your portraits are ready in a single day just for an extra payment. The company makes all the orders on the site, using a cutting-edge digital printing system. The company offer their services for any family function or a business event for business owners. In addition to the photography service, the company print designer photo books, calendars, visiting cards, invitation cards and photo on mugs etc. It use quality paper for printing photos that are guaranteed to last a lifetime. The company knows the importance of capturing and sharing photos of a cherished family and personal memories, events and milestones. The company also offer their services through its website.

Products of Portrait Innovations

The customers can get the products of Portrait Innovations on value added costs which includes as:
  • Portrait Books
  • Portrait Calendars
  • Portrait Canvases
  • Portrait Cases & Sleeves
  • Portrait Mugs
  • Portrait Greeting Cards
  • Portrait Jewelry
  • Portrait Keepsake Boxes
  • Portrait Gifts and Keepsakes
  • Portrait Home Decor

Mailing Address of Portrait Innovations

In order to send their mails regarding the services and products of the Portrait Innovations by using the below mentioned contacts as:
Portrait Innovations, Inc.
2016 Ayrsley Town Boulevard,
Suite 200
Charlotte, NC 28273
United States
Tel: + / /

locations of Portrait Innovations

In order to get connected with the other branch offices of Portrait Innovations, users can dial the given numbers as:
Springfield: (937) 325-303
Center Valley:

Appointment Link Page of Portrait Innovations

In order to cancel or change the appointment of the Portrait Innovations, customers can click on the below offered link page as:

Portrait Innovations Address

The address of Portrait Innovations is 2016 Ayrsley Town Blvd, Charlotte, NC 28273, United States.

Portrait Innovations Website

The Website of Portrait Innovations is portraitinnovations.com.

Portrait Innovations Customer Support Service Phone Number

The customer support phone number of Portrait Innovations is + / / . (Click phone number to call).

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Portrait Innovations Phone Number Customer Service

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Portrait Innovations Customer Service Number Delineated Here With Complaints and Reviews

Customer care female
Ms. Sarah Thompson CallsJan 27, 2018

Ms. Sarah Thompson On Phone To Portrait Innovations Service
Please remove me from your mailing list at 8400 menaul blvd. Ne. My number is 5052996757. Yhank you.

Customer care female
Ms. Rebecca Wojtowicz CallsJan 19, 2017

Ms. Rebecca Wojtowicz On Phone To Portrait Innovations Service
I was very happy with the pictures i had printed, but was unhappy with every other aspect of this. The first visit, the photographer was not very good with kids. My twins were a little cranky after waiting 40mins to begin. She quickly gave up and suggested a reschedule. On our reschedule visit the photographer was great. Pricing was more than expected, I had planned on using our coupon, but was told that it needed to be part of package. It was timely to eliminate pictures to get down to an affordable price range so we were scheduled to come back to finish. Came back to finish picking, appointment time was incorrectly given so I had to wait. Was also informed that printer was down so that i would have to make another trip to get the pictures. Finally got beautiful pictures, but just recently received email that mug is ready to pick up. Why couldn't this have been shipped to my house? dreading another trip. A lot of wasted time, patience and gas.

Customer care male
Mr. Terrell Davis CallsApr 09, 2016

I went to Portrait Innovations for my babys first pictures, they really was not the best. So I ordered the package deal, I was offered the canvas picture or a three picture pose. I took the canvas BUT I was told it would be the spring background. As the package I got was a tan background. Well when I went to pick up the picture about ten days later, it was the tan background. I was lied too, as I would of got the three picture pose if I knew that. This is my first time here. I an very unsatisfied, as I could of went somewhere else to get my babys first pictures. I felt deceived as I was given false information. When I called all they could do was apologize, well that is not fixing the mistake. I will not be going back to Portrait Innovations unless I am taken care of. I am a very unhappy customer.

Customer care female
Ms. Danielle Tuttle CallsMar 15, 2016

Ms. Danielle Tuttle On Phone To Portrait Innovations Service
Yes i was just there on friday the 11 th and the photos went well, but i did not get my email to show my photos and another thing the add has on it that you could get any three backgrounds you want, but the girl only let me pick two and she put the one in that i bought was not happy about that. I do not get the photo yet.

Customer care female
Ms. Karen Frazier CallsJan 28, 2016

Ms. Karen Frazier On Phone To Portrait Innovations Service
Yes my name is Karen Frazier i had portraits made for Christmas at the store in Anderson S. C. I got the calendars in my package i got a call saying i could come pick them up. Well then i gotvthe flu and did not get there to get them. So then i get a nasty call saying i needed to come pick them up or they would be returned. That office needs to be more respectful. I will never go back to the Anderson store again. But is there a way i could get my calendars that i payed for. Thank you. Karen Frazier.

Customer care female
Ms. Amy CallsJan 24, 2016

Ms. Amy On Phone To Portrait Innovations Service
I took my son to the Merrillville Indiana location mainly because of the coupon being offered (56 pictures for $19. 99) I planned on ordering other pictures, but was going to use the special picture to send out with graduation invitations. When I got there I was told that I could not use the coupon because he had just turned 18. Why would his being 18 disqualify him from using the coupon? I was told if there was another person in the photo I could use it or if I had gone the previous month when he was 17 he could use it. This makes no sense. I not only didn't order the amount of pictures that I had planned on, but am going elsewhere for the rest of my photos. I feel like this was some sort of bait and switch tactic and I do not appreciate businesses that participate in this sort of scheme.

Customer care female
Ms. Kimberly Hayse CallsDec 15, 2015

I went in to Portrait Innovations Sunday morning got family Christmas pictures. After purchasing the $99 package the manager at Greenwood Park Mall location, her name is Monica, slid my bank card for someone else's order $234, she then said she reversed it and said she would pay for my package, two business days later 12/15/15 it is still not in the bank, I called the bank and they said it was not reversed. I am FURIOUS. Call me to get this fixed immediately 3173457317I will not be returning and your manager Monica is rude and should not be working with customers. Kimberly Hayse .

Customer care female
Ms. Veronica Eichelberger CallsDec 15, 2015

Ms. Veronica Eichelberger On Phone To Portrait Innovations Service
I took my girls to get there pictures taken everything was fine until I picked up the pictures. My order was wrong when i called it seem like they did not care. I had to go back the next day to get other copies made when they put my disc in to make the copies they were not my pictures at all. It took them about 20-30 minutes to find my photo's. I had to pay an additional $89. 00 for the photo's. I told them I will pick them up on my brake. I was never called. They told me they would be done in 15 min. When I called back they told me they would not be done today. Ok it would have been nice if they told me the printer broke, but no instead i was lied too. I really do not like how this situation was handled. I would like some kind of reimbursement. This is now Tues and no one has called me to tell me if my photo's are done. When my husband or myself call none answer the phone or its busy. My phone number is .

Customer care female
Ms. Mary Saunders CallsDec 07, 2015

Ms. Mary Saunders On Phone To Portrait Innovations Service
Poor bad customers service it was not a good look will never come back.

Customer care male
Mr. Mary Saunders CallsDec 07, 2015

Mr. Mary Saunders On Phone To Portrait Innovations Service
Me and my family two daughters and two grand kids two and four years old. Drove from Elizabeth City N. C. Had six pm appointment was told nine families was ahead of me. Rude no respect for others and very unprofessional. Why accept appointments when you can not meet the demands. I WILL NEVER STEP FOOT IN YOUR PLACE AGAIN.

Customer care male
Mr. Joe Wodarek CallsDec 07, 2015

Mr. Joe Wodarek On Phone To Portrait Innovations Service
I am sitting at you Pittsburgh location on Washington Road. I had an appointment at 240pm. They are clearly overbooked and it is utter mayhem. They can care less at how everyone's schedules are thrown off people make appointments for reasons I understand being behind, but this is hours behind it is ridiculous The staff is acting as if this is our problem. I'm disgusted. If I didn't get my children all dressed up and they were excited about getting their picture taken I would have left. Understand people will not come back being treated as if they are doing us a favor. There are plenty of other studios. I am completely appalled.

Customer care female
Ms. Melody Phares CallsNov 29, 2015

Saturday, November 28, 2015 at 3:10 PM, I had an appointment with two grandsons at the Springfield, Illinois Portrait Innovations Store. My grandsons live in Springfield, Illinois and I live in Bloomington, Illinois. I will never go back to the Springfield, Illinois store ever again. I opened my packet and only received 36 of the 52 portrait collection pictures. Where were the others? I also noticed a big mark (it was on the Christmas scenery) on some of the pictures, and it ruined the pictures, as this is where your eye goes immediately, which diminishes the pictures This was on the scenery, backgroundI did not get all my collection, plus, I was not happy with the scenes (colors, backgrounds) that the representative used and because of that, I had to discard most pictures, but now, I am returning all of them. To my disappointment, this is the only time I will be able to have my grandchildren BEFORE CHRISTMAS.

Customer care female
Ms. Suzanne Haney CallsNov 22, 2015

Ms. Suzanne Haney On Phone To Portrait Innovations Service
My appt at the Harker Heights TX studio was at 950 i arrived at 900. They was a child taking pics. They said they were glad we were early. We sat down to take pic and they made us get up because someone drove up that MAY be late. 25 minutes later they started taking their pic. Ours could have already been done while us and the three employees waited for them to get out of car then go into restroom. One girl kept calling to remind people of their appts instead if taking care of customer that was there. Now it is almost time for our appt, but OF COURSE they are running late because we wasted 25 minutes waiting for the 900 appt to get there at 925. Not very good customer service or time management. Not my first time here, but may be my last. Used the Webster TX studio once and they were great. .

Customer care female
Ms. Linsey Leon CallsSep 21, 2015

Ms. Linsey Leon On Phone To Portrait Innovations Service
I had an appointment yesterday to have pictures taken of my 3 month old Son. After about 15 pictures had been taken he began getting fussy, I told the photographer that he was done. They kept on taking pics after I had said my Son has had enough. On three different occasions they almost let my baby fall onto the floor. When reviewing the pictures and I told them I only wanted what came with the coupon they became instantly rude. They made me feel horrible for not spending $200. When paying my husband gave them the coupon which was $12.99 after looking at our receipt we were charged $19.99. I have never been treated so rudely in my life. I will NEVER go back to your business!!

Customer care female
Ms. K Beasley CallsApr 27, 2015

Ms. K Beasley On Phone To Portrait Innovations Service
I had an appointment today at 11:30 and would have had to wait for about two hours I had a coupon and they would not let me reschedule using the coupon I had. What is the purpose of having an appointment. I work on in retail space it's about customer satisfaction and they did not give or try to give. I was very disappointed with my experience.

Customer care user complaints

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