Sewa Customer Service Phone Number

Phone Number of Sewa is +971-6-5014666, 5421100, 5288888 .
SEWA (officially known as Sharjah Electricity and Water Authority) is a government ownedutility company based in United Arab Emirates. It is engaged in generation, transmission, and distribution of electricity, water and natural gas. The company is committed to deliver superior advanced and efficient services of natural gas, electricity and water to residential, commercial, business and industrial customers. Sharjah Electricity and Water Authority (SEWA) mainly serves throughout the Sharjah, Kalba and Khorfakkan City which founded as a public body. It has many generation power plants, distributions and transmission systems located in various parts of the country. SEWA delivers fresh drinking water to industrial, commercial, residential customers across the nation from desalination and underground sources. In addition, it has also installed production and desalination units to produce andseawater and underground water.

  • Contact Number for Other Customer Service Numbers Sharjah City Water and Electricity Emergency
    Phone Number: 991
  • Contact Number for Sharjah City Gas Emergency
    Phone Number: 06-5334499, 8006333

  • Contact Number for Khorfakkan City Electricity Emergency
    Phone Number: 09-2385555
  • Contact Number for Khorfakkan City Water Emergency
    Phone Number: 09-5670555
  • Contact Number for Khorfakkan City Gas Emergency
    Phone Number: 09-2383339
  • Contact Number for Kalba City Electricity Emergency
    Phone Number: 09-2777349
  • Contact Number for Kalba City Water Emergency
    Phone Number: 09-2776955
  • Contact Number for Kalba City Gas Emergency
    Phone Number: 09-2777106



Sewa Address


The address of Sewa is Al Khan Area, Government Departments Complex, Sharjah, United Arab Emirates.

Sewa Website


The Website of Sewa is sewa.gov.ae.

Sewa Customer Support Service Phone Number


The customer support phone number of Sewa is +971-6-5014666, 5421100, 5288888 (Click phone number to call).


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Sewa Phone Number Customer Service

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sewa.gov.ae

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Sewa Customer Service Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Vibhanshu Kashyap CallsJul 02, 2016

Mr. Vibhanshu Kashyap On Phone To Sewa Service
Hi,

I have tried to register my self for e-pay, but it shows that my e-mail ID is not register. Also asking my Account number, which I do not have. My Account ID is 3464705936, which shown on Receipt )But no Account Number). Kindly help me to pay my bill on time.

Reply
Customer care male
Mr. Bijo CallsJun 30, 2016

Mr. Bijo On Phone To Sewa Service
Sir, my name is Bijo al nahda sharja, industrial area number six, behind safeer mall

regarding we have no water it happend after two days. Pla do anything immidiatly.

Reply
Customer care male
Mr. Mudassar Rana CallsJun 30, 2016

Dear Sirs,
there is no water in our building (Sharja, Industrial Area 3. My Sewa account for your reference to identify the location in 2073162725) since yesterday evening, and I am sorry to say, but it has been worst experience that we have been trying to contact Sewa emergency number 06-991, 06-5014666, 5421100, 06, 5288888, but no one attends the call if call is connected through system it's getting disconnected. I can not describe the situation that how difficult is to stay without water with families specially in holy month of Ramadan. Kindly look into the matter and advice. Regards,

Mudassar Rana .

Reply
Customer care male
Mr. Mohamed CallsJun 12, 2016

What is the working time during ramazan at Sewa industrial area.

Reply
Customer care male
Mr. Junaid Ul Haq CallsMay 15, 2016

Mr. Junaid Ul Haq On Phone To Sewa Service
I am not able to view my bill (Detailed information). I need the copy for applying visa. I have been trying to contact the customer care helpline number mentioned in the DEWA webiste with no response. Kindly attend to it immediately.

Reply
Sewa Customer Service Care Phone Number 253727
Mr. Pushpakumar CallsFeb 07, 2016

Sewa Account No. 9675377448

I have registered two complaints at Sewa customer service, but still I did not get any feedbacks. Please find the complaints as follows. 01.complaint No CMPL201668
Error in Online Billing
With respect to the invoice number Dated 28/12/2015 for the billing period of December 2015 is showing a total amount of AED 240/- while in the online bill checking page, in the E-service portal is showing a total outstanding amount of AED 1471 is due for payment. However, the detailed bill on the same page accessed via ‘View’ button is showing the actual amount AED 240/-only. But my bank’s auto debit system is unable to pay the bill due to this reason. In this regards, I kindly request you to clarify the above error in order to avoid the inconvenience. You kind early response in this regards will be highly appreciated
Thanks and warm regards. 02.complaint No. CMPL201669

Thanks and regards,
Pushpakumar . Account ID. 9675377448.

Reply
Sewa Customer Service Care Phone Number 247083
Mr. Abumurath CallsDec 07, 2015

Mr. Abumurath On Phone To Sewa Service
Please call back about high bill about every month without using Ac.

Reply
Sewa Customer Service Care Phone Number 247045
Mr. Ramamoorthy Ganesan CallsDec 06, 2015

I would like to register my email ID to Sewa for online account opening and payments. My Flat No -= F-6, 1099 Account Id - 0124775135.

Reply
Sewa Customer Service Care Phone Number 244856
Mr. Rohit CallsNov 15, 2015

I have requested for a E-Service registration on 5/11/2015, so far I have not received any acknowledgement or details about the E-service registration. Getting in touch with Sewa on numbers provided for al Arab Mall area is a difficult task, number seems to be not working, and other numbers are just ringing, no one answer those numbers published on Sewa web site. My contact number is 0561309147. Appreciate if you assist with this.

Reply
Sewa Customer Service Care Phone Number 244502
Mr. Eugene CallsNov 11, 2015

Hi, Good morning. We have rented a warehouse in Sharjah and would like to cancel. Kindly advice on the procedure to be followed. Several calls to the Sewa office has people hanging up the phone. Kindly do the needful. Regards, Eugene Pereira.

Reply
Sewa Customer Service Care Phone Number 242178
Mr. Salman CallsOct 18, 2015

Mr. Salman On Phone To Sewa Service
My Mobile number is 0509788382my consumer number is 2001426573I got a gas charges in my bill amounted AED 264 where I do not have gas connection.

Reply
Customer care male
Mr. Zubairmoideen CallsSep 12, 2015

Mr. Zubairmoideen On Phone To Sewa Service
Dear sir/Madam the last three or four year i was here in sharja, but this is first time issue for me summer season i know billn will come little more, but we have and idea, why because we are the people using electricity and water, but now bill is coming too high, and even we swith offed our main and gone for vacation, after coming back bill is coming high, we checked most of the our family members and friends staying in dubai and sharjaso kindly do some action RegardsZubair.

Reply
Customer care male
Mr. Sreechand.k.s CallsSep 11, 2015

Dear Sirs, My name is Sreechand and my Sewa account number is 0412426347, on current month bill i could see an arrear of AED 391/- is added which i have already paid on 10th of Aug. So can you please review my account and get me the proper amount which i have to pay to Sewa. My contact number is 0554284864.

Reply
Customer care male
Mr. Subbarao Chinni CallsSep 08, 2015

Hello Team, My name is Subbarao Chinni and my Sewa Account number is 9006340410. I observed 238dhms added in my current month bill under arrears, but Last month I have paid the complete Sewa bill. Could you please help me on this with the details. Thanks, Subbarao Chinni 8.

Sewa Phone Number Customer Care Service
Reply
Customer care female
Ms. Jane Guerra CallsSep 08, 2015

Good day, does anyon received action from Sewa staffs? This month our Sewa bill was doubled :)this is our 3rd month in our new flat. First two months our bill was 1k plus together then upon receiving this month's bill, i was shocked to see our bill was 823. How can we complain about this? We only have two air condition, one WM, one ref, one desktop and one laptop at home. All of us are only home in the evening. How come we comsumed that much?.

Reply
Customer care male
Mr. Murtaza CallsAug 19, 2015

My electricity got disconnected due to non payment, i made the payment and tried to call Sewa office on different numbers sorry to say, but the people sitting in offices are rude and do not know customer dealing at all even they are more interested in there personal discussion than customer, while writing this email i am continuesly dialing 600566666 and 06-5021040 from my lanline and mobile, but till now there is no response from Sewa end. Really appreciate if you can hire someone who can work.

Reply
Sewa Customer Service Care Phone Number 230507
Mr. Fernan Regala CallsJun 17, 2015

Mr. Fernan Regala On Phone To Sewa Service
I just want to ask why our Electricity was cut whereas in the latest bill is mentioned Pay before July 1st. Why they cut even before the due date expires? Please advice. If you have anything please contact me through this number0567872823Thanks.

Reply
Customer care male
Mr. Mohammed Abdul Qadeer CallsMay 26, 2015

This is Mohammed Abdul Qadeer and my consumer number Is 3412026697 I have paid my Sewa bill online on 24th May through FGB and this has deducted from my account, but my bill still pending, i call on these number 06-5014666 and 5014666 nobody picking the phone this not happened first time several times earlier also i am very upset with this kind of service. Please you suggest us what we should do for our problems if nobody responsible from your side.

Reply
Sewa Customer Service Care Phone Number 227298
Mr. George Mathew CallsMay 04, 2015

Sir, My Sewa bill never exceed AED 400 for the past seven years. This time, for the month of April 2015, I checked online for payment and I was surprised to see the bill of AED 2265. Would you please check to see if there was an error? Would you please let me know how AED 2265 was charged to my accountThanks Dr George Mathew.

Reply
Customer care male
Mr. Girish R Says Sep 01, 2015

Hi george, Did you get your Sewa bill issue resolved? if yes, then please let me know the steps you followed to get this resolved as i am facing a similar issue this time. My Sewa bill is very high this month which is three times more than the usual bill.

Reply
Customer care female
Ms. Fabella Pinto CallsMar 04, 2015

I have not received my Sewa BILL for my Account ID number 2161898509. FLAT No. 102 BLDG. No. 190 in Muwelliah Industrial Area behind Dubail Islamic BankMy mobile number Is 0551351706 and emirates ID number 093. My email ID is I tried calling the toll free number for quite sometime, I did not get any response. Kindly register my name to get the Sewa BILL and do the needful.

Reply
Customer care male
Mr. Karimuddin CallsMar 03, 2015

After repeatedly calling 991 i was put on hold for about 15 minutes. Thrice i called up emergency, but was put on hold. I had a loud noise in my MCB after check found that water has seeped into the MCB box. Sewa personnel had come and disconnected the Supply and instructed the land lord to rectify the issue and after rectification to call them up for a verification check. But i am trying to call three times, but i have been put on hold. Is this what an Emergency service is ?

Reply
Customer care male
Mr. Jasmin H Chhadia CallsFeb 05, 2015

I started residing in my new leased apartment on 01-Oct-2014 at 1401 Al Masraf Bank Tower on King Abdul Aziz Street, I have not received any Sewa bill so far in this four months. My Emirates ID is 784-1977-2580431-0. My consumer number mentioned on my lease contract by Sewa during registration process is 7100348878. My mobile number is . Please send me the bill, and help me register online. Registration online gives a message that for the emirated ID I provide, no email address is registered and asks me to dial toll free number. I tried many numbers, there is no response. Please help.

Reply
Customer care female
Ms. Kathleen CallsDec 22, 2014

Ms. Kathleen On Phone To Sewa Service
There is no proper channel for making a complaint. Generated bill is showing a different amount from what they have in the system and no one in Customer Service cares to answer They gave different numbers to call, but in vain.

Reply
Customer care user complaints

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