Volkswagen Germany Customer Service Phone Number

Phone Number of Volkswagen Germany is +49 (0) 136, +49 (0) 5361 9-0 .
Volkswagen Group is a public company that engages the manufacturing and distribution of automobiles, commercial vehicles, engines, motorcycles and turbomachinery. The company began on 28 May 1937 and is headquartered in Wolfsburg, Germany. Volkswagen's shares are listed on the Frankfurt Stock Exchange. The company operatesproduction facilities in 27 nations worldwide.Group consists of 340 subsidiary companies. Its flagship subsidiaries are AutomobiliS.p.A., Volkswagen Group ofInc, Italdesign Giugiaro, Volkswagen Group China, Volkswagen Leasing GmbH and Bugatti Automobiles S.A.S. Volkswagen sells its vehicles in more than 153 countries around the world through a large network of dealers. The company also provides fleet management, leasing and financial services globally. Volkswagen is one of the largest manufacturers of commercial vehicles in the world. in the year 2013, it had production output of 9.728 million. Volkswagen Group has divided its business into tow divisions namely- Automotive Division and Financial Services Division.


Volkswagen - Contact Information


Volkswagen is a known automobile manufacturer across the world, having a gigantic customer base. The undertaking ensurers that the needs of the customers are effectively met, and further expedited assistance is offered to the customers at the time of need. To get in touch with Volkswagen, customers are requested to follow the link provided


Volkswagen Germany Address


The address of Volkswagen Germany is Volkswagen Aktiengesellschaft, P.O. Box 1849, D-38436 Wolfsburg, Germany.

Volkswagen Germany Email Address


The email address of Volkswagen Germany is .

Volkswagen Germany Website


The Website of Volkswagen Germany is volkswagenag.com.

Volkswagen Germany Customer Support Service Phone Number


The customer support phone number of Volkswagen Germany is +49 (0) 136, +49 (0) 5361 9-0 (Click phone number to call).


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The postal and official address, email address and phone number (helpline) of Volkswagen Germany Service Center and Volkswagen Germany customer service phone number is given below. The helpline of Volkswagen Germany customer service phone number may or may not be toll free.

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Volkswagen Germany Phone Number Customer Service

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Volkswagen Germany Source of Knowledge


volkswagenag.com/content/vwcorp/content/en/the_group.html
volkswagenag.com/content/vwcorp/info_center/en/contacts/contact_overview.html
volkswagenag.com

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Volkswagen Germany Customer Service Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Chuah Hann Yan CallsMar 16, 2018

Mr. Chuah Hann Yan On Phone To Volkswagen Germany Service
We are so upset and frustrated with your Volkwagen brand in term of vehicle and poor service. We have lodged the same defaults on my car before our warranty expired. The fuel is not up as we hit the pedal. Very dangerous as we unable to overtake the Truck in front us. We wrote in few complained letter and were acknowledged. However, the car defaults condition is remain unsolved. To our much disappointment, we have totally lost confidence and having bad experience to this brand car. Besides, we are having much inconvenience on losing our transport for daily work. This has caused us more hassle since we have sent in our car pending repair on 27/2/2018. Still not rectified the root of cause. Disappointed,
Chuah Hann Yan
From Malaysia
Ic number is770121-08-6287
HP number is.

Reply
Customer care male
Mr. Sudhakar K CallsNov 08, 2017

Mr. Sudhakar K On Phone To Volkswagen Germany Service
Dear Team

Its regarding my vehicle warranty, my car number is KA -03- MY 5522 India, Bangalore. I bought a demo car in 2016 and they assured me while buying as "all the WARRANTY would be applicable at par with the new vehicle " now they are declining to it. Pl look into it. I am pursuing thru legal source to issue notice on how Volks wagen has cheated while buying my Vento Demo car. Pl look in to it before making it complex.

Reply
Customer care male
Mr. Aspi Pooniwala CallsDec 05, 2016

Mr. Aspi Pooniwala On Phone To Volkswagen Germany Service
WOULD LIKE TO HAVE EMAIL ID OF THE FOLLOWING
1. YOUR LEGAL DEPARTMENT
2. COMPANY MD / CHAIRMAN
3. HEAD OF SERVICE CENTER
4. HEAD OF INTERNATIONAL COMPLAINS
5. CUSTOMER SUPPORT.

Reply
Customer care male
Mr. Vijay CallsJun 22, 2016

Mr. Vijay On Phone To Volkswagen Germany Service
Resp sir
i placed order for door lock on 01. 06. 2016, company told me, part is avalable in 15 days. But till 22. 06. 2016 part not avilable. No one can give me proper explaination for same. Vw is reputed company in India and all over,, but i am disaponted
kindly solve my problem as arly as possible
Vijay arsule
ahmedNagar
maharashtra
India

Vijay

Reply
Customer care male
Mr. Tamer Fawzy Ahmed CallsMay 03, 2016

Mr. Tamer Fawzy Ahmed On Phone To Volkswagen Germany Service
Dears, I'm really disappointed from the level of service that I receive it from VW Egypt (Egyption commercial and automotive company), I have Passat TSI, year of manufactur 2011 in Egypt. Chassis number is "WWWZZZ3CZAP046704" the car has a defect in the automatic gear box. And they told me that the spare part will be available during one month since 11-5-2016 and as per the policy am asking for replacement till I get my car and since I request this no one is answering on the phone I called the customer care on Shobra branches named " Marina Fransis" and she told me that I get back with the result and she didn't get back since two weeks ago, and I called the customer service to make a complain the customer service manager "Mohamed abdelgelil" refused to call me so appreciate your kind support to let someone from the VW Egypt to call me to fix my issues

Thanks
Tamer Fawzy
Barclays Bank.

Reply
Volkswagen Germany Customer Service Care Phone Number 254725
Mr. Mohamed Soliman Karoush CallsFeb 16, 2016

Mr. Mohamed Soliman Karoush On Phone To Volkswagen Germany Service
Dear/sir
I am engineer mohamed Karoush chairman for one of petroleum company in Egypt
Have Passat vichele model 2011
1400 cc turbo, Chassis nr 322367
I have a problem in my car in rear
Aksaddam neads to change also
Needs
2 Bacth nickel back
2. Aksaddam holder rear
All these according to job order nr
18984 Dated 14/1/2016
Till now I have not received my car
Because the agent in Egypt
(Egyptian commercial and Automotive Company) AL OBOUR BRANCH does not have all items required nearly two months till now
And my car there and submit complaient to volkswagen Egypt two times last one number 317257
Pls. Confirm what can I do with your agent in Egypt which doesn't care with customers
A prompted action and reply much appreciated
Best regards
Eng. Mohamed Soliman Karoush
E, mail
moh.
Mob:
71.

Reply
Customer care male
Mr. Nuno Barata CallsDec 09, 2015

Mr. Nuno Barata On Phone To Volkswagen Germany Service
I was proud owner of a 2011 VW Golf 1. six TDI with DSG gearbox until it suddenly stop working. I sent my car to VW in Faro, Portugal and after one week they said it was problem in gearbox and needed new one The cost to do it is 5558. 89 Euros. All these years I treated my car as it should and was not expecting this. In VW Faro (Lacocar) they first said expenses could partially supported and then denied. two years ago it had problem in Mekatronic worth of 3000 euros, but they payed almost full amount. This time they will not. I thought VW was one of the most reliable car brands in the world, but it seems its not anymore. I asked for a technical report of the problem and they just gave me the quotation for repair. I can’t accept this. I also claimed to SIVA Portugal on the 22/11/2015, but so far no answer. I started to loose trust on Volkswagen so I am forwarding all details of this problem to you, hoping something can be done regarding it. Regards, Nuno Barata phone number 6.

Reply
Customer care male
Mr. Dr Bahar Kulkarni CallsOct 04, 2015

Mr. Dr Bahar Kulkarni On Phone To Volkswagen Germany Service
My Car vento highline diesel. Giving problems for last six mths. Recurrent starting problem. Have sent it to company service centre four times. Temporary repair. Change of parts. Problem unresoived.

Reply
Customer care male
Mr. Amr Saleh CallsSep 09, 2015

Mr. Amr Saleh On Phone To Volkswagen Germany Service
I got my Tiguan 2013 I made all the services in time as indicated at the services Manual, but I faced a problem at first of August 2015 at Air Flow control and after they changed it a serious problem appear at my car, when the engine is running it appear vibration and if I start the A/C the engine shut down. I went to my agent at Egypt immediately from couple of days (from last Saturday), but till now No response, Based on the above, kindly I need urgently your kind help / support for fixing my car ASAPBest RegardsEng. Amr A. SalehProject Manager, MBAProject Management Division Mobile : 01222123842.

Reply
Customer care male
Mr. Alfonso CallsSep 07, 2015

Mr. Alfonso On Phone To Volkswagen Germany Service
I am on holiday in France,, from England, i am staying in aged, and i have a 2002 v. w. golf convertible, my off side rear wheel bearing is noisy and the part number is 191 598 625a, i am a mechanic and i own my own garage in England, all i need is this part, i have called the dealer in sete and he doesn't carry the part in stock, and will not talk to me on the phone. he wont tell me the availability or the price of the part.

Reply
Customer care male
Mr. Alf CallsSep 07, 2015

Mr. Alf On Phone To Volkswagen Germany Service
I have broken down in France while on holiday from England,, i have a wheel bearing gone in my 2002 v. W. Golf. Can not get a main agent to order the part for me, i am a mechanic with my own garage in England. All i need is the part i even have the part number,,, so why cant i get the part.

Reply
Customer care male
Mr. David Stahl CallsSep 06, 2015

Mr. David Stahl On Phone To Volkswagen Germany Service
Am an owner of a Golf GTI Performance, registration number CZ-492-GP. Due to an oil pressure problem, made contact with VW Assistance who sent a tow truck and on the morning of 31/08/2015 car was delivered to Centre Auto Tarnais, 81000 Albi, France a VW-AUDI dealership. Was not present there when car was delivered as we live about 50 km from Albi. Telephoned service dept. And was told following "when we get to your car we get to your car, maybe next week" Called back again end of last week same type of response? Is it asking too much to know when car will be repaired and cost of? Here my car was purchased from JPR Automobiles-VW/AUDI, 82000 Montauban, France and service there has been very good. So what do I want? Want somebody on your side to put a "bee" in the ear of the service dept. Of Centre Auto Tarnais and tell me what is what and when will car be ready? Any assistance from yourselves would be much appreciated.

Reply
Customer care female
Ms. Priya CallsJul 17, 2015

Ms. Priya On Phone To Volkswagen Germany Service
I would like to register a complaint against volkswagen regarding your poor service and very bad spare parts which fails within a very short period of one year after purchase in India. I have purchased volkswagen polo in the year 2010 in coimbatore tamil nadu India. In the last three years i am experiencing serious problem with my car which none of the service stations are able to rectify. The problem is while driving the car it is jerky and just stops in the middle of the road it is so annoying and i have tried in all volkswagen service stations where none of them were able to clear the problem. And i heard the same problem arising from my friends car who own a volkswagen car. I am going to take this issue to press and media regarding the worst problem from a renowned brand like volkswagen. And i am going to the consumer court for justice. I would like you to rectify the problem in my car or replace me with a new car.

Reply
Customer care male
Mr. Prakash Kandachia CallsMay 11, 2015

Mr. Prakash Kandachia On Phone To Volkswagen Germany Service
Dear SirsGreetingsI would like to give important feedback on the problem i had with Golf-R recently. Could pl. Ask one of your management staff to be in contact with me. Thanks and regardsPrakash Kandachia Abu Dhabiemail: Ae.

Reply
Customer care male
Mr. Henry Li CallsApr 17, 2015

Mr. Henry Li On Phone To Volkswagen Germany Service
Dear Sir or Madam, I would like to know your mail address to send more detailed information. Can you please send your email address to the following mail? regardsyour customer.

Reply
Customer care male
Mr. Dimitris Kontogiannis CallsJan 21, 2015

Mr. Dimitris Kontogiannis On Phone To Volkswagen Germany Service
Dear Sirs, I am an owner of a Golf GTD 2014. I would appreciate to have an official reply regarding Golf R400 and when it would be ready in the European market. Thank you in advance.

Reply
Customer care male
Mr. Mohamed Abdalhadi CallsMay 29, 2014

Mr. Mohamed Abdalhadi On Phone To Volkswagen Germany Service
Dear sir, I am an owner of jetta model 2008. Body number 187712 motor no 89475. I used to have a problem in air condition system, and the dealer used to changing filter and recharging. Last year the dealer service in egypt changed an important part in the air condition system as the problem was analyzed as a manufacturer fault. But, the problem still persist, and the air condition now not working. I checked the problem again with the dealer service and they advised that compressor is weak and need to be replaced ?. Actually i cannot imagine how to replace a compressor, although my car still 80'000 km !. And now the dealer did not take any action to resolve the problem ?!. Please, i would like to ask you to solve this problem completely. Please consider this as a complain and i would like to express my great disappointment as this is not the volkswagen i expected.
Thank you
Mohamed abdalhadi
+20 1005279567.

Reply
Customer care user complaints

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